Ion Hazzikostas is an actual idiot that managed to completely subvert and ruin what was once a titan of this genre. Legion was a fluke, the only decent thing that's come about since he took over WoW was Mythic+ and even then the balance for it is all out of wack currently. The current story team has no idea what they're doing and just hope to cash in on cheap shocking moments and nostalgia to carry their ineptitude. I feel sorry for the art department at Blizzard as they're shackled to incompetents. At least with classic and TBC soon, I know what to expect. Every time someone on WoW's dev team opens their mouth, I dread what will come out.