I recently paid for a data center transfer and a character name change to get away from a stalker. But due to oversight on your website The Lodestone, the player found me by my player ID and made characters to further harass me.

You might say, file a report and we will take action. But why did I have to experience this in the first place? If I block someone, I want to block their entire existence, not just that one character they have.

You need to update the blacklist feature. I don't understand why the mindset is to spend countless hours on handling interpersonal issues with players rather than giving power to the players to protect themselves from harassment.