Quote Originally Posted by Chumanfu View Post
I never received a confirmation email about the ticket I put in. Is there a way to check on the status of a Case/Ticket?
in my experience, they took 24 hrs to reply without counting holidays nor weekends. There will be automatic response and then you will have to wait for someone to reply back to you. That is why I never close the window/tab that has the ticket number lol. I tried calling them but that can take you over 1 hour before you get to talk to someone. If you can wait for at least 1 hour then give them a call