my account got hacked and my gil was stolen

[T_erra_nort96]

Date & Time:
Frequency:
World name: malboro
Character name: Terranort Terumi
Retainer name: Flaky
Class/Level: GNB lv80
Area and coordinates:
Housing: mist
Steps:
1. for accident enter a link to enter the forum wich is false
2. two days later i enter the game and for some reason i appeared on ul dah, near the aetheryte, also with 900k gil on my character (i had around 20k on my character last time i logged out)
3. checked my retainer called flaky to check the missions as usual and wanted to save the extra gil, but when i was about to do it the 17 million gil i had stored on her was gone

[DrWho2010]

this isn't a bug you need to contact Square Enix support. the GM's here nor the ones in game can help you.

also, they won't be able to return your gil.

[Kuroka]

This was a phishing link and they warn about it all the time, there are several threads about this as well...

[Jeeqbit]

I'm sorry this happened to you. My advice is to never visit links from people who send a tell out of the blue. Even people you do know may have been hacked too, so inspect the link carefully and make sure it's authentic. The scam ones have a different extension than .com, so verifying these little parts of the address are consistent with the real website is important if you deem it worth your time visiting a link at all.

In a similar situation, you could navigate to this forum yourself and find the real thread yourself, rather than pasting what could possibly be a malicious link.