Famitsu Interview: Tuning encounters for healing

[Absurdity]

While I agree with your overall assessment. A bland fight design can be overcome with a fun job kit. What hurt Shadowbringers more than anything is the jobs themselves were dumbed down alongside encounters being simpler. That combination made many fights this expansion feel boring. If at least one aspect retained more complexity, you'd see far less complaining.

I'd go ahead and claim that an engaging job design is a lot more important than complex encounter design because it applies to all content. You can't make every fight complex because it would just frustrate the majority of people but if the jobs have enough complexity to them then even the inevitable boring fight can still be entertaining for the more skilled players.