Results 1 to 7 of 7
  1. #1
    Player
    Frodus's Avatar
    Join Date
    Feb 2021
    Posts
    2
    Character
    Aya Lockheart
    World
    Behemoth
    Main Class
    Samurai Lv 80

    Can log into Mogstation and Lodestone but not FFXIV

    Was logged in earlier in the day. Logged out, went to log back in and got hit with ID/Password incorrect. I can log into Mogstation and Lodestone which use the same login. I have tried resetting the password multiple times, even disabling and enabling one time password, and I still can't log into the game. What do?
    (0)

  2. #2
    Player
    Avatre's Avatar
    Join Date
    Jul 2017
    Posts
    2,852
    Character
    Avatre Drakone
    World
    Cactuar
    Main Class
    Dancer Lv 100
    Quote Originally Posted by Frodus View Post
    Was logged in earlier in the day. Logged out, went to log back in and got hit with ID/Password incorrect. I can log into Mogstation and Lodestone which use the same login. I have tried resetting the password multiple times, even disabling and enabling one time password, and I still can't log into the game. What do?
    One thing that could potentially happen, is there could be an extra space at the start/end of the username/password(had it happen to me at work a few years ago and I didn't notice it until after I got locked out). Another is possibly typing too fast and hitting the wrong key. Maybe even accidentally toggling caps lock.

    Those are the things I can think of that might be preventing you from logging in, though it could be something on SE side, and you might need to open a support ticket.
    (0)

  3. #3
    Player
    Vahlnir's Avatar
    Join Date
    Dec 2013
    Location
    Tent In the Middle of Nowhere
    Posts
    9,647
    Character
    Elan Centauri
    World
    Diabolos
    Main Class
    Gunbreaker Lv 100
    I was having trouble logging in for a few days a couple years back. Like, resetting my password every time I wanted to log in sort of trouble. Turns out it was operator error. My caps lock was on. lol If you can rule everything else out OP, the solution might be something simple.
    (3)

  4. #4
    Player
    Zomkei's Avatar
    Join Date
    Aug 2013
    Posts
    758
    Character
    Corpse Lily
    World
    Balmung
    Main Class
    Machinist Lv 100
    i'm having this same exact problem, actually. reset password, re-synced token, but its still saying my password is incorrect.
    (0)

  5. #5
    Player
    SilentKore's Avatar
    Join Date
    Feb 2024
    Posts
    1
    Character
    Caelum Kail
    World
    Goblin
    Main Class
    Samurai Lv 90

    Same issue...

    Was JUST Fishing before i was DC'd, tried re-logging and "Due to several Log in attempts you must wait several (Half an hour NOT FUCKING SEVBERAL) minutes before signing in"

    I can log into MogStation AND Lodestone no fucking problem, yet i cannot re log a game i was JUST signed into moments ago...

    EDIT: I've been playing on the same PS4 account and using the same Google account to access these services SINCE VANILLA...No password changes, No security breaches, I've never had an issue until now.
    (0)
    Last edited by SilentKore; 02-23-2024 at 12:32 PM.

  6. #6
    Player
    Gordita's Avatar
    Join Date
    Feb 2024
    Posts
    193
    Character
    Kinda Chad-ngl
    World
    Halicarnassus
    Main Class
    Machinist Lv 90
    Well , add this to the complaints from players worldwide about a massive amount of lag and basic game functionality going to hell, ie retainers don't load , or getting hit by aoes that were dodged 5 seconds earlier .. today has been a wild ride
    (0)

  7. #7
    Player
    zarahleo's Avatar
    Join Date
    Feb 2022
    Posts
    31
    Character
    Zarah Leo
    World
    Twintania
    Main Class
    Gunbreaker Lv 100
    Might be a problem with your One Time Password.

    To login, sometimes I have to wait until the one time password I'm about to use is refreshed and replaced and only then will the OLD OTP work not the current one
    (0)