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  1. #11
    Player
    LogicMouse's Avatar
    Join Date
    Sep 2017
    Posts
    65
    Character
    Lore Halloway
    World
    Balmung
    Main Class
    Dark Knight Lv 90
    Any update that SQX knows about this bug and is working to fix it?
    (0)
    9

  2. #12
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for the reply.

    Does this issue occur when the game is installed on the C drive? Additionally, have you tried to delete the locally saved content in the ' My Documents' folder (My Documents > My Games > Final Fantasy)?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
    (0)

  3. #13
    Player
    Acrazymage's Avatar
    Join Date
    Sep 2013
    Posts
    1
    Character
    Ryillin Duskwither
    World
    Gilgamesh
    Main Class
    Thaumaturge Lv 10
    Having the same issue. Unsubbed so I don't pay for another month of service for a game I'm not even able to play at the moment. Posting here to try and stay up to date on if there are any hotfixes or resolutions found.
    (0)

  4. #14
    Player
    LogicMouse's Avatar
    Join Date
    Sep 2017
    Posts
    65
    Character
    Lore Halloway
    World
    Balmung
    Main Class
    Dark Knight Lv 90
    Yes, error also errors on C drive and external drive as well.
    I also deleted local files as well as cloud ect. I completely wiped my computer and still had the same issues.
    (0)
    9

  5. #15
    Player
    LogicMouse's Avatar
    Join Date
    Sep 2017
    Posts
    65
    Character
    Lore Halloway
    World
    Balmung
    Main Class
    Dark Knight Lv 90
    Quote Originally Posted by Acrazymage View Post
    Having the same issue. Unsubbed so I don't pay for another month of service for a game I'm not even able to play at the moment. Posting here to try and stay up to date on if there are any hotfixes or resolutions found.
    I also unsubbed today as i paid for a sub and could not even play the game. Im switching to SWTOR until we have a resolution
    (0)
    9

  6. #16
    Player
    LogicMouse's Avatar
    Join Date
    Sep 2017
    Posts
    65
    Character
    Lore Halloway
    World
    Balmung
    Main Class
    Dark Knight Lv 90
    Wanted to update so this doesn't get marked as "resolved" it's not resolved. I will update this once it actually is resolved.
    (0)

  7. #17
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for the reply.

    Could you try using a registry cleaner such as CC cleaner? It will run and remove files that may have been left behind by installation another activity on the PC. To so, please remove the game and then restart the PC. Run the registry cleaner and then restart the computer. Once the computer has been reset please reinstall the game again. After reinstalling the game, please restart the PC once more. Once the PC has been reset, please launch the game.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
    (0)

  8. #18
    Player
    Chase_Tribal's Avatar
    Join Date
    Dec 2013
    Posts
    17
    Character
    Peter Rabbit
    World
    Marilith
    Main Class
    Bard Lv 90
    same issue here.
    (0)

  9. #19
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

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