game data recovery ticket worst customer service in the world

[Penthea]

ive dealt with i would say 39 different gaming platforms customer support over the span of 13 years and have never ever experienced such a bad customer service

I've been playing mmos for about 16 years, been gaming in general for far longer, and I can count on one hand the amount of times I have needed customer service to help me with something.

I'm not saying FFXIV's customer service can't improve, it certainly can and should...I'm just wondering what are you doing in games that has caused you to be in contact with 39 different customer service teams. That number is insanely high.

In the meantime i have been with a police crime report and the police was able to finish a thorough investigation in my real life and gave me a full on report in less than 3 days while square enix takes longer than a pentagon FBI investigation... what are they even doing ?

And this part leads me to think you're either a troll or are very out of touch with reality. You're comparing customer service for a game with emergency and government services, and are somehow surprised the game service isn't as efficient.

I would explain to you why this is the case but considering the tremendously high number of times you have been in contact with game customer services, I think it's a safe bet to say that you won't accept any answer that isn't "you're absolutely correct sir". So I'm not going to waste my time.

[MagicAura]

I've been playing mmos for about 16 years, been gaming in general for far longer, and I can count on one hand the amount of times I have needed customer service to help me with something.

Almost 20 years for me and I've only had to contact customer support once for a different game. Even that wasn't for an in-game reason.

OP is fixated on this (or he's trolling as you suggested and I'm inclined to agree). In his place I'd have already cancelled the request and get on with my in-game life. In fact, I'd never have made a request in the first place; made a mistake, learn the lessons, move on. Coming to the forums to complain about this is rather pointless.