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  1. #1
    Player
    MichiKyou's Avatar
    Join Date
    Sep 2013
    Location
    Ul'dah
    Posts
    248
    Character
    Mevra Noor
    World
    Balmung
    Main Class
    Pugilist Lv 81

    OCE/AUS/NZ Store Pre-order goods

    Hi there,

    I want to pre-order some of the goods for the fanfestival. I have an EU account but live in Australia (as, apparently, We are part of the EU?). How can I go about getting the goods?

    I go to the website and there is no 'merchandise' option for anything.

    If this is intentional, Square, what in the heck.

    I really want to support a game I love and rock the merch.

    (0)

  2. #2
    Player
    Xiomara's Avatar
    Join Date
    May 2015
    Posts
    164
    Character
    Xiomara Sage
    World
    Tonberry
    Main Class
    Paladin Lv 100
    It is intentional, SE do not sell anything other than digital downloads to AU customers. You'll need to purchase stuff from the NA store and use a parceling forwarding service at great cost, or hope a seller in Japan will also carry some of the goods.
    (0)

  3. #3
    Player
    MichiKyou's Avatar
    Join Date
    Sep 2013
    Location
    Ul'dah
    Posts
    248
    Character
    Mevra Noor
    World
    Balmung
    Main Class
    Pugilist Lv 81
    I cant use digital download codes from NA though, because i'm EU.
    (0)
    Square, can we have an OCE fanfest now?

  4. #4
    Player
    Halivel's Avatar
    Join Date
    Sep 2015
    Location
    Golmore
    Posts
    1,476
    Character
    Elja Djt-dvre
    World
    Sagittarius
    Main Class
    Black Mage Lv 100
    Oh, Russia is excluded entirely. We can't buy even digital goods there's simply no "Russia" for writing address (though I supposed nothing stops us from faking it), and we're officially considered EU region as well. There are many things I would like to buy from SE Store, but simply can't.

    They really have weird politics on selling physical merch for some countries.
    (0)

  5. #5
    Player
    MichiKyou's Avatar
    Join Date
    Sep 2013
    Location
    Ul'dah
    Posts
    248
    Character
    Mevra Noor
    World
    Balmung
    Main Class
    Pugilist Lv 81
    6,848 km
    Distance from Japan to Australia

    10,144 km
    Distance from Japan to United States

    Why. this makes no sense.
    (0)
    Square, can we have an OCE fanfest now?

  6. #6
    Player
    Xiomara's Avatar
    Join Date
    May 2015
    Posts
    164
    Character
    Xiomara Sage
    World
    Tonberry
    Main Class
    Paladin Lv 100
    Because SE has offices in the US, and the company they use to run the store just doesn't ship to certain areas.
    (0)

  7. #7
    Player
    Enkidoh's Avatar
    Join Date
    Dec 2012
    Location
    Ala Mhigo
    Posts
    8,245
    Character
    Enkidoh Roux
    World
    Balmung
    Main Class
    Paladin Lv 90
    It's probably simply due to tax - Australian import tarrifs are notoriously high compared to many countries, and SE probably feels it's just not worth the hassle having Australian fans having to pay two lots of tax on any hypothetical FF merchandise (the 10% GST, plus import tarrifs and customs duties). This is why only games are available on the main SE European site if your location is Australia and why you can only buy digital editions there rather than physical - digital editions just have the GST on the price because there is nothing being imported.

    Blame the Australian government for that.
    (0)
    Quote Originally Posted by Rannie View Post
    Aaaaannnd now I just had a mental image of Lahabrea walking into a store called Bodies R Us and trying on different humans.... >.<

    Lahabrea: hn too tall... tooo short.... Juuuuuust right.
    Venat was right.