Constant dx11 error crashes

[lezard21]

Unfortunately not. The best I could do was reduce my graphic quality to standard and that would reduce the likelihood of a dx11 crash, but they will still happen. As many others have said, the likelihood of a dx11 crash happening increases when teleporting and zoning in.

[Telvera]

My dx11 errors are still as prevalent as before, and it's still getting worse. Still I cannot be in Bozja Southern Front for more than a few minutes without errors, still I cannot go into the North Shroud without switching to Windowed mode, but now I even sometimes crash right in Gridania, or in front of my FCs house in Shirogane, and also in Eureka Pyros. Oddly enough, I never had a crash during a dungeon or a raid, it's always the "open world". The game is still playable, but not being able to do everything, especially Bozja, is increasingly grinding my gears. I have almost run out of Lost Actions do do Delubrum Reginae with and I don't want to be forced to buy more because the game won't let me farm them myself

[Zelporeon]

Today when I have been trying to complete the "Below the Sea" quest my game has continued crashing. I can log into and talk to people on any other map but when I try to talk to Alisae to continue my MSQ I keep getting the same crash message.

ffxiv_dx11.exe+ 13A548D
ffxiv_dx11.exe+ 6213C
ffxiv_dx11.exe+ 607C3
ffxiv_dx11.exe+ 12F2EE0
ffxiv_dx11.exe+ 12F458F
ffxiv_dx11.exe+ 12F7045
ffxiv_dx11.exe+ 46441C
ffxiv_dx11.exe+ 194E82

I am receiving this exact same message every time I try to load into the Firmament, I play this game primarily for the crafting aspect - yet I can't even access current content without the game booting me. This is a recent issue - I have played since ARR on PS4 and recently switched to PC. This past week is the first time this error has happened to me and it happens with regular frequency. I have uninstalled/reinstalled the game, updated graphics drivers, etc. but these have not fixed the game in any way. My PC is specifically specced for gaming. I can run Cyberpunk 2077 with no DC or error messages but teleport to Limsa and this game boots me.........(i'd prefer to be on FFXIV over the other games, but i'd also prefer it works)

[GrandeFromage]

I am receiving this exact same message every time I try to load into the Firmament, I play this game primarily for the crafting aspect - yet I can't even access current content without the game booting me. This is a recent issue - I have played since ARR on PS4 and recently switched to PC. This past week is the first time this error has happened to me and it happens with regular frequency. I have uninstalled/reinstalled the game, updated graphics drivers, etc. but these have not fixed the game in any way. My PC is specifically specced for gaming. I can run Cyberpunk 2077 with no DC or error messages but teleport to Limsa and this game boots me.........(i'd prefer to be on FFXIV over the other games, but i'd also prefer it works)

KK, so this absolutely and utterly isn't just me. Nor is it just some random thing that's came out of nowhere.

Please Devs.

Can you please get something done about this? It's not just a coincidence or is it something that players are doing.

This is something which is to do with

A the last update.
B A problem with support of machines with AMD/Nvidia hardware. And it's seemingly widespread with this game at this point in time.

The error codes are identical. This isn't my own personal example. But I am getting exactly the same errors completely verbatim. So are many others.

https://www.reddit.com/r/ffxiv/comme...ing_like_this/

Please see that as another example. Something is wrong and it isn't us.

Every other game works perfectly. There are no random lags, no DX errors, we are fully updated. We ran Ccleaner. We rand sfc/ scannow. We reinstalled.

We've tried literally everything at this point. This is just getting irritating!

I'm using a fresh SSD. Fresh windows 10. There's nothing running in background when this happens, the web connection is fine, you name it. I've unplugged hardware, even down to everything else apart from a gamepad and swapping SATA slots for my HDD.

Event viewer has no signs of power loss or device communication errors. Drivers are fine, software is fine. So this is under no circumstance a problem in my computer.

For that reason, i deduce personally that it is localized to changed made with the Hotfix for 5.45. Something isn't working right. This is something you guys need to sort out, please. If you would. respond in kind and look into this bug.

It's not right that so many are speaking about the same bug happening and nothing is being done about it. We pay for this game. That means we have grounds to prompt customer service to make a move.

I understand if times are busy, I acknowledge that, but frankly, I'm not impressed with how this is being palmed off on players for their hardware and that's why I will make some noise about it. It's really not a favorite past time and I find this inconvenient to speak up on other's behalf.

At this point it's 3 words :

SORT IT OUT!!!

[Yuletide]

hi OP, if i can just throw a suggestion your way, have you looked at where your monitor cable is plugged into? is it possible that you have plugged the monitor into the motherboard graphics port instead of your AMD radeon graphics port? i only ask because you said you have bought a new computer. goodluck.

[GrandeFromage]

hi OP, if i can just throw a suggestion your way, have you looked at where your monitor cable is plugged into? is it possible that you have plugged the monitor into the motherboard graphics port instead of your AMD radeon graphics port? i only ask because you said you have bought a new computer. goodluck.

Gonna have to dispel that one.

I have exactly the same problem and have run diagnostics on my hardware. There are no problems.

Old-ish machine, but really well maintained. I use a dual display set up. I had thought it was a problem with the graphic unit becoming unseated. But nope, that isn't so. Nor does the game have problems when on the odd occasion a single display becomes unpluged. So that couldn't be right. Because I/O faults result in a BSOD.

Since that isn't happening, even if you unplug a display. It probably means that the game is detecting subtle changes without any failures on that front, and that it's checks are working as intended. Same when unplugging a control pad and reconnecting it.

So that iron's out USB faults.

There's most certainly either a server issue or a fault following the last update. Wasn't happening before the hotfix at all.

[Tempy]

Can confirm this is not a one off incident. I have just got my new computer (RTX 3070) and installed the game, ran fine for a couple of hours and then got a fatal DirectX error and crashed the whole computer.
I have just been through all the recommendations by the mods on this thread, also gone through some trouble shooting via the official DirectX pages regarding repairing etc and now the issue is even worse, I now crash on pressing play. Currently the game is unplayable.

[Krugo]

I have been having the same issue over the last few weeks. I have been dealing with it up until tonight when I reached the first trial of Shadowbringers. I can not make it through an entire attempt without the direct x crash and it takes me well over a minute or more to log back in because of a queue. This means that making the DPS check is that much harder and we end up wiping and having to start over. This forces me to leave the group because I don't want to force others to try over and over until I get lucky and don't crash. I tried three times and I crashed three times. So at this point I am now stuck with 72 days of game time and I can not progress the story.

I have tried all "solutions" that I could find and none of them work. I was excited for Endwalker and wanted to get caught up on the story while I had some downtime. However, if this is the kind of service that we can expect then there is 0% chance I will come back. I shouldn't be forced to play on a console just because the PC version is broken.

[Anmorata]

Having experienced my 3rd crash already in a 2 hour period, ?I have to wonder, is anyone even looking at this? There hasn't been a response of any kind since the 10th of February. This is ruining the game experience for a lot of players and at least a "We're aware and working on it" response would be welcome. The silence is infuriating.

[Zelporeon]

Having experienced my 3rd crash already in a 2 hour period, ?I have to wonder, is anyone even looking at this? There hasn't been a response of any kind since the 10th of February. This is ruining the game experience for a lot of players and at least a "We're aware and working on it" response would be welcome. The silence is infuriating.

I 2nd the desire to hear a "We know what's going on and are addressing it" from Devs.

Today is first time loading game back up since I posted on the 9th - and since I still need to enter the firmament, attempted to do so. Today is 4 days from last fatal error crash and my pc has had a software update since last login to FFXIV, I was booted with the exact same error code cited above literally moments after logging in... Until this is addressed I can't play this game, and I don't think we as users should have to pay for a game that you only have partial access to.

Obviously it's not us the users, it looks painstakingly server side.