Constant dx11 error crashes

[oshakatira]

Today when I have been trying to complete the "Below the Sea" quest my game has continued crashing. I can log into and talk to people on any other map but when I try to talk to Alisae to continue my MSQ I keep getting the same crash message.

ffxiv_dx11.exe+ 13A548D
ffxiv_dx11.exe+ 6213C
ffxiv_dx11.exe+ 607C3
ffxiv_dx11.exe+ 12F2EE0
ffxiv_dx11.exe+ 12F458F
ffxiv_dx11.exe+ 12F7045
ffxiv_dx11.exe+ 46441C
ffxiv_dx11.exe+ 194E82

[oshakatira]

I am having an issue doing the same thing. Have you found a fix for it?

[oshakatira]

I am having an issue doing the same thing. Have you found a fix for it?

[Zelporeon]

Today when I have been trying to complete the "Below the Sea" quest my game has continued crashing. I can log into and talk to people on any other map but when I try to talk to Alisae to continue my MSQ I keep getting the same crash message.

ffxiv_dx11.exe+ 13A548D
ffxiv_dx11.exe+ 6213C
ffxiv_dx11.exe+ 607C3
ffxiv_dx11.exe+ 12F2EE0
ffxiv_dx11.exe+ 12F458F
ffxiv_dx11.exe+ 12F7045
ffxiv_dx11.exe+ 46441C
ffxiv_dx11.exe+ 194E82

I am receiving this exact same message every time I try to load into the Firmament, I play this game primarily for the crafting aspect - yet I can't even access current content without the game booting me. This is a recent issue - I have played since ARR on PS4 and recently switched to PC. This past week is the first time this error has happened to me and it happens with regular frequency. I have uninstalled/reinstalled the game, updated graphics drivers, etc. but these have not fixed the game in any way. My PC is specifically specced for gaming. I can run Cyberpunk 2077 with no DC or error messages but teleport to Limsa and this game boots me.........(i'd prefer to be on FFXIV over the other games, but i'd also prefer it works)

[GrandeFromage]

I am receiving this exact same message every time I try to load into the Firmament, I play this game primarily for the crafting aspect - yet I can't even access current content without the game booting me. This is a recent issue - I have played since ARR on PS4 and recently switched to PC. This past week is the first time this error has happened to me and it happens with regular frequency. I have uninstalled/reinstalled the game, updated graphics drivers, etc. but these have not fixed the game in any way. My PC is specifically specced for gaming. I can run Cyberpunk 2077 with no DC or error messages but teleport to Limsa and this game boots me.........(i'd prefer to be on FFXIV over the other games, but i'd also prefer it works)

KK, so this absolutely and utterly isn't just me. Nor is it just some random thing that's came out of nowhere.

Please Devs.

Can you please get something done about this? It's not just a coincidence or is it something that players are doing.

This is something which is to do with

A the last update.
B A problem with support of machines with AMD/Nvidia hardware. And it's seemingly widespread with this game at this point in time.

The error codes are identical. This isn't my own personal example. But I am getting exactly the same errors completely verbatim. So are many others.

https://www.reddit.com/r/ffxiv/comme...ing_like_this/

Please see that as another example. Something is wrong and it isn't us.

Every other game works perfectly. There are no random lags, no DX errors, we are fully updated. We ran Ccleaner. We rand sfc/ scannow. We reinstalled.

We've tried literally everything at this point. This is just getting irritating!

I'm using a fresh SSD. Fresh windows 10. There's nothing running in background when this happens, the web connection is fine, you name it. I've unplugged hardware, even down to everything else apart from a gamepad and swapping SATA slots for my HDD.

Event viewer has no signs of power loss or device communication errors. Drivers are fine, software is fine. So this is under no circumstance a problem in my computer.

For that reason, i deduce personally that it is localized to changed made with the Hotfix for 5.45. Something isn't working right. This is something you guys need to sort out, please. If you would. respond in kind and look into this bug.

It's not right that so many are speaking about the same bug happening and nothing is being done about it. We pay for this game. That means we have grounds to prompt customer service to make a move.

I understand if times are busy, I acknowledge that, but frankly, I'm not impressed with how this is being palmed off on players for their hardware and that's why I will make some noise about it. It's really not a favorite past time and I find this inconvenient to speak up on other's behalf.

At this point it's 3 words :

SORT IT OUT!!!