Constant dx11 error crashes

[Shihku]

I had the famous dx11 crashes few weeks ago but I manage to solve the problem. It's been 2-3 weeks without dx11 problems. Here's my advices as a user of a laptop using Nvidia :

• - If you keep crashing on the same content, reinstall the game
• - Look at the Nvidia Control Panel, Manage 3D settings > Programs settings :
  1. select FFXIV
  2. change Prefered GPU to "Nvidia High Performance"
  3. change "power management control" to maximum
• - Update the graphic drivers (not only Nvidia if you run two GPU) through the constructor website
• - Update the Chipset drivers from the constructor website (I downloaded every drivers about the chipset I found on the website) <--- This point solved my problem
• - Don't use Nvidia GeForce Experience. It causes more problems on my laptop

Sorry for grammar mistakes and good luck everyone

[Hadouken777]

I am having the same problem as you all with the dx11 error list. I really don't know how to proceed. I've tried all the troubleshooting options to know avail.

[LogicMouse]

I am having the same problem as you all with the dx11 error list. I really don't know how to proceed. I've tried all the troubleshooting options to know avail.

Ive tried everything i could find on every forum as well as youtube.. on different PCs. still nothing works.

[NinTheFolf]

Same problem here too :/
Every time I login I'm *instantly* hit with a DX11 error (or just a DX error if i switch 11 off)

I resub, then hours later an ice storm knocks off my power for a few days.
Then I come back to an update which totally screws me over.

My luck is fantastic.

https://pbs.twimg.com/media/EujHeQ8V...png&name=large

NVIDIA GeForce GTX 1060 6GB
AMD Ryzen 7 3700X
32 GB RAM

Everything was working fine before the update, after the update I did a few pixie dailies and then went to do the dwarf ones and crashed.
And now it's just instantly crashing every time I login.

---edit

Finally gave up trying to do thing after thing and just fully reinstalled and now it's fine. We'll see for how long I guess.

--edit 2

Lol. Well that didn't last long. Got 2 days of playing, then i got the error, and now FF14 won't even load.
It just hangs on launch after the login window.
Look I have a fairly large data cap but if I have to redownload the game every 2 days I'm gonna hit it. :/

--edit 3

I'm envious of everyone that says they get this error and they can still play
Every time I've got this error, it's been as I cast teleport.
Any subsequent attempts to launch the game give this error immediately after getting in world.
The only solution for me is a full reinstall.

I've zipped up the entire game so I can uninstall/unzip it when this happens but christ this is such a pain.

--edit 4

They're coming more frequently. Zipping the files failed me for one reason or another, so I had to do a 3rd download.
Making a straight copy, while taking more space, does at least help to recover ff14 back to a playable state by coping over the backup file.
This is nuts but whatever. Hopefully SE fixes this shit sooner rather than later.

--edit 5

The only place I'm still getting the DX11 errors is in Bozjan. Constantly.
If I can go 5 minutes without getting one while trying to attack I'm lucky.
Unlike the other times I got the error though, I can relaunch fine, but yeah it's just, constant.

--edit 6

I appear to FINALLY be in the clear. I did the following:
- Removal of GEFORCE Experience.
- Clean install of current NVIDIA drivers (it's an option you can pick when installing drivers)
- Full uninstall of FF14
- CC cleaner run
- Full reinstall/download on C drive with NOTHING ELSE running.

I also did not use my backup download folder, so that brings my downloads of this game in the past week up to 4, JFC.

anyway, I hope this helps SOMEONE, that's why i've been going over the dumb shit i've been doing, lol.

[lezard21]

Alright so I reduced my graphic quality to Standard (desktop) a day ago and the dx11 error frequency seems to have gone down. It still happens just not as frequent. However that is a non solution since I've tested my PC's specs with the Shb benchmark and got a score of above 12k which means I should be able to play the game at least in High (Desktop) since I was getting 60fps in that setting even in heavily crowded areas (Behemoth was having a Carnaval celebration earlier this week and Gridania was super crowded and the game still run smoothly).

Here is the latest error I got 20 minutes ago if any dev still bothers to check this thread at all (doesn't seem like it since the last reply was on page 1)

[LogicMouse]

Still same issue. going on 4 weeks with no support

[Telvera]

Crashes are still ongoing, for no apparent reason whatsoever I even had a 20 minute instant crash session in Outer La Noscea the other day, only reducing the graphics settings to the absolute minimum let me log back in and teleport away at least.
And just to clarify, I did try to test out my graphics settings once, like, slowly raising them up to test at which point the crashes start to happen, but it seemingly does not matter since even with the lowest graphics, the game will still crash at some point. It just takes longer, but even that is arbitrarily.

[lezard21]

I'm not very versed but the fact that reducing graphics delays (but doesn't stop) dx11 crashes is starting to sound like the game client having a memory leak problem to me.

[GrandeFromage]

This started happening to me too, the crashing mentioned here is exactly what has started happening to me over the last week. It's become more common now and it's happening increasingly more frequent, it seems to be ever since the hotfix for 4.45.

To outline what happened on my end :

i've tried dx9 and dx11 mode. Same result, i might get a few minutes of pretty solid time to do some things, but others i won't.

Those same error boxes popped up a few times and other times it'll just crash to desktop for no reason. It's happening when i teleport, join instances and even when leaving an instance. Or just seconds after logging in. Other times, it won't even load the world up and was spitting out those Dx errors.

I've used Ccleaner, rolled back graphics drivers, updated graphics drivers, Not too long ago i upgraded to an SSD and re-downloaded the game. Fresh windows 10 as well, So that probably isn't what's up.

Strange that others are getting the same problem. Doesn't seem to be on our end at all :/

[lezard21]

My payment renewal is in a few days and since 5.45 we've had 2 hotfixes, none of which adressed this current issue, so I've been forced to cancel my sub. It makes me really sad since I've managed to snatch a Medium house in the Mist, but I simply can't keep on paying for a game I cannot play. So anyone on Behemoth be on the lookout for an empty Medium plot in the next 45 days or so.