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  1. #111
    Player
    Paladin7537's Avatar
    Join Date
    May 2021
    Posts
    1
    Character
    Z'eliene Tano
    World
    Hyperion
    Main Class
    Black Mage Lv 80
    Hello everyone. I was experiencing a lot of DX11 and DX9 crashes as well as BSOD. Mainly with FFXIV and AC Valhalla. I tried everything I could to find the cause. I changed drivers, reinstalled windows, reinstalled FFXIV. Non of it worked. I was contemplating quitting FFXIV since it was almost unplayable. I ran across a thread somewhere that mentioned that it could be a CPU issue. I did some testing of my CPU which was a Ryzen 5 3600 and found that 1 of the cores was not working properly and causing some errors. I replaced my CPU with a Ryzen 9 5900X and I haven't had a single crash on any game. I know that isn't what's wrong with everyone's PC but don't overlook a possible dying CPU as the cause.
    (0)

  2. #112
    Player lezard21's Avatar
    Join Date
    Feb 2021
    Posts
    750
    Character
    Arngrim Hallbjorn
    World
    Louisoix
    Main Class
    Warrior Lv 80
    Updating, though at this point and with the amount of dx error threads it's pretty obvious that the NA GMs either don't care or don't have the rank to communicate this issue to the devs.

    After 2 months of not running DR at all I thought the issue had fixed itself, I was able to play for hours on end and even leave the game running and come back to 0 crashes. But with the new relic step, I went back to do Bozja, DR and Zadnor and the crashes came back at the 1-2 hour mark. Just stepping into any of these zones is enough to trigger a crash after 1-2 hours, even if I immediately step out and go to my house or another area.
    (0)

  3. #113
    Player
    Shallbyte's Avatar
    Join Date
    May 2021
    Posts
    4
    Character
    Shall Byte
    World
    Cerberus
    Main Class
    Astrologian Lv 59

    Possible fix

    So after turning my 2nd monitor off and running it full screen I have not had a single DX 11000002 error in 140 hours of game play. Before I was getting at least one crash every 5 hours (once per evening). It looks like I fixed the issue myself.

    To recap I am also running as the following spec - even though I got crashes with the below config. - Turning my 2nd monitor off really made the difference.

    Running no extra gfx mods
    Nvidia drivers v466.27
    Windows 10 build 20H2 (19042.985)
    1440p resolution on a gsync 144Hz monitor
    Gsync turned on
    Steam and discord and nvidia overlays disabled

    Hardware Specs
    RTX 3090
    32GB DDR4 RAM
    Ryzen 9 5950x
    (0)

  4. #114
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    This thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

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