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  1. #1
    Player
    Zelporeon's Avatar
    Join Date
    Mar 2021
    Location
    Immortal Flames
    Posts
    5
    Character
    Aeryth Donella
    World
    Lamia
    Main Class
    White Mage Lv 80
    Quote Originally Posted by Anmorata View Post
    Having experienced my 3rd crash already in a 2 hour period, ?I have to wonder, is anyone even looking at this? There hasn't been a response of any kind since the 10th of February. This is ruining the game experience for a lot of players and at least a "We're aware and working on it" response would be welcome. The silence is infuriating.
    I 2nd the desire to hear a "We know what's going on and are addressing it" from Devs.

    Today is first time loading game back up since I posted on the 9th - and since I still need to enter the firmament, attempted to do so. Today is 4 days from last fatal error crash and my pc has had a software update since last login to FFXIV, I was booted with the exact same error code cited above literally moments after logging in... Until this is addressed I can't play this game, and I don't think we as users should have to pay for a game that you only have partial access to.

    Obviously it's not us the users, it looks painstakingly server side.
    (0)

  2. #2
    Player
    GrandeFromage's Avatar
    Join Date
    Feb 2021
    Posts
    26
    Character
    Grande Fromage
    World
    Louisoix
    Main Class
    Samurai Lv 80
    Quote Originally Posted by Zelporeon View Post
    I 2nd the desire to hear a "We know what's going on and are addressing it" from Devs.

    Today is first time loading game back up since I posted on the 9th - and since I still need to enter the firmament, attempted to do so. Today is 4 days from last fatal error crash and my pc has had a software update since last login to FFXIV, I was booted with the exact same error code cited above literally moments after logging in... Until this is addressed I can't play this game, and I don't think we as users should have to pay for a game that you only have partial access to.

    Obviously it's not us the users, it looks painstakingly server side.
    Much agree, In all the time I've actually played this game, there's never been any problems of this sort. I'm thinking neither did many others. As another player mentioned just before it's unlikely to be hardware related. There's no way that using a powerful card like an RTX 3070 is going to cause problems with this game. I can could run it on a lesser build than i currently have and there was no problem.

    I'm also in agreement that it's a bit shady for the devs to be dismissing the player base that are experiencing problems. A live service model should have a lot more support. I wouldn't have so much of a problem with this happening if i didn't actually pay to play a game in which that i have paid for.

    It's not something I find to be pleasant. And that so many others are landing on the same thread and reporting exactly the same problem with little to no support is verging on being really quite irritating.

    The customer support needs to be brought inline with the consumers.

    It's absolutely not some random issue and it's not that somebody is playing football with their PC (or using it as a football).

    All indications appear to be pointing to a communication issue within the FFXIV client app. If there's a problem, that's definitely where it is. I'm probably correct to assume that in high population areas in the game, this is where most who are experiencing this issue are seeing it happen.

    When actually in an instance, the game is typically more stable and even though there are the occasional lags (which also wasn't a problem before), such as what happened in my case when doing roulettes the day. It was fine until mid-instance and then all sorts of lag started happening, rendering it unplayable. It's like the server is getting clogged up or something, other games are running perfectly, online or otherwise. I had to restart the app and it was fine for the rest of that time. However, that it's became more frequent suggests that something is wrong with the server or some kinda code got wrecked.

    There's no telling at this point in time because we aren't even getting any sort of confirmation that it is a known issue and is being worked on. There should be attention to that, because it's very much a disincentive to subscribe. After all, who wants to pay the plumber for a busted pipe?

    I'll take a gamble on a sub next week and see if that other guy's suggestion of disabling game mode does anything. But it really should not be a gamble for a live service. Simply put, when you pay for access to something, it should be working and it's as simple as that.

    I'm really just not going to mince my words in that regard, This is really a bad example for any game company to be setting.
    (2)

  3. #3
    Player
    AvengerXZ's Avatar
    Join Date
    Aug 2020
    Posts
    58
    Character
    Renegade Avenger
    World
    Jenova
    Main Class
    Botanist Lv 80
    Just wondering.. If you guys that have tried everything, tried to disable windows game mode:

    https://www.techradar.com/news/windo...ng-performance
    (1)

  4. #4
    Player
    GrandeFromage's Avatar
    Join Date
    Feb 2021
    Posts
    26
    Character
    Grande Fromage
    World
    Louisoix
    Main Class
    Samurai Lv 80
    I'll try this when i re-sub next week. Probably worth a shot. I'll letcha know on that front, cheers man.
    (0)

  5. #5
    Player
    Zelporeon's Avatar
    Join Date
    Mar 2021
    Location
    Immortal Flames
    Posts
    5
    Character
    Aeryth Donella
    World
    Lamia
    Main Class
    White Mage Lv 80
    Quote Originally Posted by AvengerXZ View Post
    Just wondering.. If you guys that have tried everything, tried to disable windows game mode:

    https://www.techradar.com/news/windo...ng-performance
    I have tried playing in all the various window modes as this was a recommended fix by devs on another thread, this doesn't change my stability in any way, personally.
    (0)

  6. #6
    Player
    AvengerXZ's Avatar
    Join Date
    Aug 2020
    Posts
    58
    Character
    Renegade Avenger
    World
    Jenova
    Main Class
    Botanist Lv 80
    You misunderstood.. Game mode is a Windows feature. Search it in the Windows task bar and disable it. It's known to cause a lot of crashes for people
    (0)

  7. 03-15-2021 08:35 AM
    Reason
    Nevermind, didn't fix the problem entirely.

  8. #8
    Player
    Anmorata's Avatar
    Join Date
    Mar 2021
    Posts
    4
    Character
    Anmorata De'lavande
    World
    Famfrit
    Main Class
    Red Mage Lv 71
    I've noticed that it appears the errors get worse / more frequent during peak times. I can go an entire afternoon infrequent or sometimes no crashes, but as soon as evening hits I can get them back to back within minutes.

    Has anyone else made the same observation?
    (0)

  9. #9
    Player
    GrandeFromage's Avatar
    Join Date
    Feb 2021
    Posts
    26
    Character
    Grande Fromage
    World
    Louisoix
    Main Class
    Samurai Lv 80
    Quote Originally Posted by Anmorata View Post
    I've noticed that it appears the errors get worse / more frequent during peak times. I can go an entire afternoon infrequent or sometimes no crashes, but as soon as evening hits I can get them back to back within minutes.

    Has anyone else made the same observation?
    Yeah, seems like something is up with that. It's that it appears to happen more frequently in highly populated zones and that some times it'll hang in there with no crashes at all. And as you say it's like chain-crashes after that.
    (1)

  10. #10
    Player
    Benjimano's Avatar
    Join Date
    Mar 2021
    Posts
    2
    Character
    Karnah Fourtwild
    World
    Lich
    Main Class
    White Mage Lv 80
    Up to now, I had only experienced this on DirectX11 mode while zoning specifically into The Doman Enclave. But now, I get the same error even on DX9 (which appeared to resolve the Doman Enclave issue) when trying to zone into Rabanastre. Since ive not done that before, it effectively locks me out of the content entirely... and now because neither mode can let me load in, I appear to be locked out of my character, too.

    (0)
    Last edited by Benjimano; 03-18-2021 at 07:12 AM.

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