Constant dx11 error crashes

[Anmorata]

Going ahead and adding a "me too" to this thread.

Sometimes I get a DX11 crash, sometimes the game just up and vanishes, no crash message at all.

Nothing like waiting 25 min in a 30 min queue to have the game crash on you.

[Benjimano]

Just chiming in as I am having the same issues. Whenever I go into the Doman Enclave, i get the ffxiv_dx11.exe errors. If I go through a treasure portal, I get a crash to desktop without any error.

Shifting to DirectX 9 mode seems to work for now, and lets me get the characters out of the broken areas, but I havent done any extensive testing with the possibility that crashes too, yet.

[lezard21]

Unfortunately not. The best I could do was reduce my graphic quality to standard and that would reduce the likelihood of a dx11 crash, but they will still happen. As many others have said, the likelihood of a dx11 crash happening increases when teleporting and zoning in.

[Telvera]

My dx11 errors are still as prevalent as before, and it's still getting worse. Still I cannot be in Bozja Southern Front for more than a few minutes without errors, still I cannot go into the North Shroud without switching to Windowed mode, but now I even sometimes crash right in Gridania, or in front of my FCs house in Shirogane, and also in Eureka Pyros. Oddly enough, I never had a crash during a dungeon or a raid, it's always the "open world". The game is still playable, but not being able to do everything, especially Bozja, is increasingly grinding my gears. I have almost run out of Lost Actions do do Delubrum Reginae with and I don't want to be forced to buy more because the game won't let me farm them myself

[Yuletide]

hi OP, if i can just throw a suggestion your way, have you looked at where your monitor cable is plugged into? is it possible that you have plugged the monitor into the motherboard graphics port instead of your AMD radeon graphics port? i only ask because you said you have bought a new computer. goodluck.

[GrandeFromage]

hi OP, if i can just throw a suggestion your way, have you looked at where your monitor cable is plugged into? is it possible that you have plugged the monitor into the motherboard graphics port instead of your AMD radeon graphics port? i only ask because you said you have bought a new computer. goodluck.

Gonna have to dispel that one.

I have exactly the same problem and have run diagnostics on my hardware. There are no problems.

Old-ish machine, but really well maintained. I use a dual display set up. I had thought it was a problem with the graphic unit becoming unseated. But nope, that isn't so. Nor does the game have problems when on the odd occasion a single display becomes unpluged. So that couldn't be right. Because I/O faults result in a BSOD.

Since that isn't happening, even if you unplug a display. It probably means that the game is detecting subtle changes without any failures on that front, and that it's checks are working as intended. Same when unplugging a control pad and reconnecting it.

So that iron's out USB faults.

There's most certainly either a server issue or a fault following the last update. Wasn't happening before the hotfix at all.

[lezard21]

hi OP, if i can just throw a suggestion your way, have you looked at where your monitor cable is plugged into? is it possible that you have plugged the monitor into the motherboard graphics port instead of your AMD radeon graphics port? i only ask because you said you have bought a new computer. goodluck.

Nope that's not it.

As stated before, this issue keeps happening even after every suggestion made both in this thread and other options I've found online. The only thing that seems to partially postpone the issue (ie. crashes still happen but not as frequent) is playing in Standard (Desktop) instead of Maximum for which my PC is specced for. Since I have a few weeks off next week I'mma start from Standard (Desktop) and gradually turn each option up and see if I can find whichever is the one that causes the increase in frequency of crashes....

but it really shouldn't be something that I should be devoting that much time and effort in when we have Tech Support for a pay to play game. Really dissapointed and dissatisfied on that front.

[Telvera]

Nope that's not it.

As stated before, this issue keeps happening even after every suggestion made both in this thread and other options I've found online. The only thing that seems to partially postpone the issue (ie. crashes still happen but not as frequent) is playing in Standard (Desktop) instead of Maximum for which my PC is specced for. Since I have a few weeks off next week I'mma start from Standard (Desktop) and gradually turn each option up and see if I can find whichever is the one that causes the increase in frequency of crashes....

but it really shouldn't be something that I should be devoting that much time and effort in when we have Tech Support for a pay to play game. Really dissapointed and dissatisfied on that front.

I hate to disappoint you, but I have done the very same thing as you are pondering over attempting a while ago and I can say that at least for me, this did not change anything regarding crashes.
I happened to find the solution for a strange graphics error I had however that turned out to be unrelated, I had a terribly blurry screen in the North Shroud and parts of other Shroud areas, which was due to the grass quality acting up or something, the grass blades just glitched out and turned the whole area into a camouflage greenscreen pattern, it was horrible! I had to turn that off completely.

Anyway, every option I tried to increase or decrease yielded only changes towards the graphic quality itself, the frequency of crashes was not affected in any way I could notice, which, I too will admit, I find to be very much odd since as you yourself have stated and I can confirm, switching from High or Maximum to Standard (Desktop) definitely increases the time before the next crash.
If you come to a different outcome however, please let us know! Maybe I forgot something.

[Krugo]

I have been having the same issue over the last few weeks. I have been dealing with it up until tonight when I reached the first trial of Shadowbringers. I can not make it through an entire attempt without the direct x crash and it takes me well over a minute or more to log back in because of a queue. This means that making the DPS check is that much harder and we end up wiping and having to start over. This forces me to leave the group because I don't want to force others to try over and over until I get lucky and don't crash. I tried three times and I crashed three times. So at this point I am now stuck with 72 days of game time and I can not progress the story.

I have tried all "solutions" that I could find and none of them work. I was excited for Endwalker and wanted to get caught up on the story while I had some downtime. However, if this is the kind of service that we can expect then there is 0% chance I will come back. I shouldn't be forced to play on a console just because the PC version is broken.

[Anmorata]

Having experienced my 3rd crash already in a 2 hour period, ?I have to wonder, is anyone even looking at this? There hasn't been a response of any kind since the 10th of February. This is ruining the game experience for a lot of players and at least a "We're aware and working on it" response would be welcome. The silence is infuriating.