Wrong, they in fact did. They spoke about new servers to add for housing and couldn't be implemented because of travel and COVID. But, it wasn't October, it was August.
Would you like the proof? Here we go. You ready? Got your facts straight? Because I know I do.
BAM! https://na.finalfantasyxiv.com/lodes...f3579a73d109cf
Uh oh.
I think another one is brewing... yep, here it comes - more facts!!! Look out!
BAM! https://massivelyop.com/2020/08/17/f...using-servers/
Oh my God, I think I'm gonna post yet another article about it... I can't control myself! OH GOD!
BAM! https://www.iggm.com/news/Final-Fant...ts-In-Patch-54
Is this enough of those facts for you to straighten out?
The problem is, they wanted the servers in by 5.4 Patch - that didn't happen unfortunately. Personally, I believe we won't see them until 6.0 when Ishgard housing is implemented.