[Elemental] Instanced Areas Technical Difficulties (Jan. 16)

[NOC_NA]

We are currently experiencing technical difficulties with certain instanced areas in the Elemental Data Center.
The issue is being investigated and addressed, and new updates will follow as additional information becomes available.

We apologize for any inconvenience this may be causing and thank you for your understanding.

[Date & Time]
From Jan. 16, 2021 7:01 a.m. (PST)
From Jan. 16, 2021 15:01 (GMT)

[Details]
- Disconnected from certain instanced content.
- Unable to log back in.

[Cause]
Under investigation

[Affected]
All Elemental data center Worlds:
・Aegis
・Atomos
・Carbuncle
・Garuda
・Gungnir
・Kujata
・Ramuh
・Tonberry
・Typhon
・Unicorn

[NOC_NA]

We are pleased to announce that the technical difficulties with the Worlds listed below have been resolved.

We apologize for any inconvenience this may have caused and thank you for your patience while the matter was being addressed.

[Date & Time]
Jan. 16, 2021 7:01 a.m. to 8:02 a.m. (PST)
Jan. 16, 2021 15:01 to 16:02 (GMT)

[Details]
- Disconnected from certain instanced content.
- Unable to log back in.

[Cause]
Server program issue

[Affected Worlds]
All Elemental data center Worlds:
・Aegis
・Atomos
・Carbuncle
・Garuda
・Gungnir
・Kujata
・Ramuh
・Tonberry
・Typhon
・Unicorn