Results 1 to 4 of 4
  1. #1
    Player
    Harshand's Avatar
    Join Date
    Feb 2019
    Posts
    2
    Character
    Khona'to Moshantu
    World
    Mateus
    Main Class
    Dark Knight Lv 80

    Multiple Crashes after login

    So, I've been having this issue since the 5.41 update earlier this week. Every time I try to do Eden Raids 9 through 12, I get stuck on a loading screen for about 10 seconds, then the game crashes with no warning, and no error message. I know it's not my computer, as I have tried this on two different computers, across Hard and Solid State Drives, with different launch settings, etc. And it still occurs, but only for the Eden Raids, and occasionally in the Heroes' Gauntlet Expert Dungeon. It is making it extremely hard to play the game with my friends and enjoy the content.

    What I have tried so far:
    Multiple machines
    Different installation locations
    Steam Library Repairs
    Reinstall of Graphics Drivers
    Deleting Temp files from My Documents
    Multiple fresh installs

    I do not know if this is something that is happening because of the update, or because of something with my account. All I know is it's not my computer causing the issue at this point, I'm pretty sure, since it occurs between multiple machines. Any feedback to ACTUALLY fix this issue would be fantastic.
    (0)

  2. #2
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  3. #3
    Player
    Aluette's Avatar
    Join Date
    Dec 2020
    Posts
    9
    Character
    Aluette Heart
    World
    Gilgamesh
    Main Class
    Botanist Lv 90
    I'm having the same issue, except that it crashes when I simply login. I had this issue with one character only, now it's all three.
    (0)

  4. #4
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for the reply.

    Aluette, could you create your own thread and post a system report as well? Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'


    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)