Direct X 11 Crash After Cutscene Plays

[Raptura]

Hello,

My game is currently stuck in a direct X11 crash loop. I am trying to complete a cutscene related to "A City Fallen" quest in the return to Ivalice Questline. After the cutscene completes I get this error:


I have tried the following:
Removing/updating drivers
Re-installing the game
Changing to Windowed Borderless/ Windowed / Full Screen
Changing Graphics to lowest possible
Turning off Discord Overlay
Changing to direct X9 (This does not make the game crash, but nothing loads after the cutscene is played/skipped, so I am forced to quit the game)

--- Settings


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\smith\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz (12 CPUs), ~2.6GHz
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-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
(4) Ranking The "Tales Of" Protagonists From Worst To Best - YouTube - Google Chrome
Technical Support - Post New Thread - Google Chrome
Settings
Settings
MainWindow
Elgato Sound Capture
Microsoft Text Input Application
Calculator
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Razer Synapse
VoiceMeeter
Friends List
#the-rapture - Discord
Steam


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Creative Cloud
ASIO4ALL
Visual Studio Community 2019
FL Studio 20
FL Studio ASIO
Google Chrome
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Microsoft Edge Update
OBS Studio
Adobe Photoshop 2020
PSO2 Tweaker
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Steam
StreamElements OBS.Live
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vs_filehandler_x86
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.27.29016
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Microsoft .NET Framework 4.7.1 Targeting Pack
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.27.29016
Google Update Helper
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
Intel(R) Dynamic Tuning
Intel(R) Chipset Device Software
Gyazo 4.1.2.0
vs_minshellmsi
Microsoft Visual Studio 2019 Tools for Unity
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
GameInput Redistributable
vs_filehandler_amd64
Realtek Ethernet Controller Driver
Microsoft .NET Framework 4.7.1 Doc Redirected Targeting Pack (ENU)
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vcpp_crt.redist.clickonce
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Microsoft .NET Framework 4 Multi-Targeting Pack
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Intel® Software Installer
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Intel(R) Management Engine Driver
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Documentation Manager
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Intel(R) Serial IO
Intel(R) Icls
Intel(R) LMS
Intel(R) Serial IO
Intel(R) Management Engine Components
VS Script Debugging Common
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NVIDIA Session Container
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NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.20.2.34
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA USBC Driver 1.38.831.832
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Intel(R) Chipset Device Software
Dynamic Application Loader Host Interface Service
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.27.29016
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.27.29016
Epic Games Launcher Prerequisites (x64)
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-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

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[Dynratygus]

Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums

I apologize for the delay in our response to your concern. Is anything over heating at the time of the crash?

Thank you for visiting the Final Fantasy XIV Technical Support Forums

[Raptura]

Sorry, I fixed the issue. Nothing was overheating.
I fixed the issue by installing the game to an entirely different SSD after removing the game from the registry and also reinstalling.
SSDs don't write sequentially so I'm confused as to what the issue exactly was. The SSD was not overheating either.
Id suggest looking into these direct X issues more because they are more common than they should be.

[Rhaervis]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Thank you for keeping us updated. We will be moving this thread to "Closed Concerns".

Good luck with your adventures through Eorzea!