Botanist Stuck at Node

[WindyGamer]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 24 Jan 2021 10:15 PST
Frequency: always I presume
World name: coeurl
Character name: Elinonia Thalmatos
Retainer name:
NPC name:
Monster name:
Class/Level: Botanist 64
Party or solo: solo
In-game time:
Area and coordinates: Ruby Sear 26.4 19.3
Housing:
Steps:
1. Find node under water with Shisui Jewel
2. Attempt to collect
3. Fail integrity
4. Note that the collecting panel cannot be dismissed. ESC does not work. Nothing works. Cannot log out. Only option is to exit the game. I have not tried that yet. But presume it works,.
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: Cable 400 Mbps
- Modem maker/model number: Not relevant

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\darre\Documents
FINAL FANTASY XIV ONLINE G:\FFXIV\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 7 3800X 8-Core Processor (16 CPUs), ~3.9GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 5603
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32699.965MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37563.965MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.903GB SYSTEM_FREEDISC_SPACE 858.302GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.635GB SYSTEM_FREEDISC_SPACE 163.136GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3725.896GB SYSTEM_FREEDISC_SPACE 2543.128GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 5589.013GB SYSTEM_FREEDISC_SPACE 2145.071GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 1685.036GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce RTX 2060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 5980.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16349.982 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_8dccece3a1276290\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_8dccece3a1276290\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_8dccece3a1276290\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_8dccece3a1276290\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5671
SYSTEM_GRAPHICS_DRIVER_DATE 9/29/2020 16:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce RTX 2060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 5980.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16349.982 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_8dccece3a1276290\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_8dccece3a1276290\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_8dccece3a1276290\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_8dccece3a1276290\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5671
SYSTEM_GRAPHICS_DRIVER_DATE 9/29/2020 16:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND ASUS PB258 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {8EBEF799-C2A7-41AF-AC40-109690021FAE}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.35
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/8/2020 16:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {75C710A7-E0C2-472A-905B-7DA234C62EAF}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 16:00:00
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {F4CBF92D-DA0F-484A-87FB-59F261D71B89}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 16:00:00
SYSTEM_SOUND Speakers (Logitech G430 Gaming Headset)
SYSTEM_SOUND_DEVICE_ID {C25FC1D0-1269-49B7-91A2-1BC24D6E2FDE}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.388
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/6/2020 16:00:00
SYSTEM_SOUND VA32AQ (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {5C33B1FD-0B50-46C1-A715-F4897961E2F4}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.35
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/8/2020 16:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {274C8640-1857-11EB-8009444553540000}
SYSTEM_INPUT_NAME Logitech G430 Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {274B9BE0-1857-11EB-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {274C1110-1857-11EB-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant system controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {274C1110-1857-11EB-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {274C5F30-1857-11EB-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {274C5F30-1857-11EB-8005444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {274C8640-1857-11EB-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {274C8640-1857-11EB-8007444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {274C8640-1857-11EB-8008444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread — Mozilla Firefox
others
FINAL FANTASY XIV - A Realm Reborn
FFXIV_2021_01_24_09_29_54_664.png - IrfanView (Zoom: 1041 x 1003)
2021_01
Google Calendar - Week of January 24, 2021 - Google Chrome
Domain of Vabbi - Guild Wars 2 Wiki (GW2W) — Mozilla Firefox
GW2 Daily Helper — Mozilla Firefox
Level 80 Gear Guide - Final Fantasy XIV A Realm Reborn Wiki - FFXIV / FF14 ARR Community Wiki and Guide — Mozilla Firefox
youtube gotya somebody I used to know - Google Search — Mozilla Firefox
web pics
GW2
ArtStation - Vergil hoo — Mozilla Firefox
60,000+ Free Art & Abstract Images - Pixabay — Mozilla Firefox
GW2
Settings
Settings
Microsoft Text Input Application
GW2 Characters - Google Sheets — Mozilla Firefox
Main Scenario Quests - Final Fantasy XIV A Realm Reborn Wiki - FFXIV / FF14 ARR Community Wiki and Guide — Mozilla Firefox
Windy Weather – Windy Weather Website — Mozilla Firefox
Calculator
Calculator


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

AnyDesk
Battle.net
Google Chrome
Guild Wars
Haali Media Splitter
MediaHuman YouTube to MP3 Converter 3.9.9.51
Microsoft Edge
Microsoft Edge Update
NewBlue Titler Pro 5 for Corel
Heaven Benchmark version 4.0
VLC media player
World of Warcraft
Corel VideoStudio Ultimate 2018
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.26.28720
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.26.28720
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Google Update Helper
TERA
Setup
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.26.28720
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.26.28720
MyDVD Content Pack 1
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
QtScreenShotArchive version 1.5
TextPad 5
MyDVD Content Pack 2
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
ICA
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Arc
Gameforge Client
SynchQt version 1.1.0
7-Zip 16.04 (x64)
GIMP 2.10.14
Guild Wars 2
IrfanView 4.54 (64-bit)
Mozilla Firefox 84.0.2 (x64 en-US)
Mozilla Maintenance Service
PerformanceTest v10.0
proDAD Adorage 3.0 (64bit)
proDAD Route 4.0 (64bit)
proDAD Script 4.0 (64bit)
proDAD Mercalli 2.0 (64bit)
proDAD Vitascene 2.0 (64bit)
Microsoft Update Health Tools
Corel Update Manager
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
LibreOffice 7.0.3.1
Boris FX Continuum Plug-ins 11 for Corel VideoStudio 2018
Contents64
VideoStudio 3D Title Editor
VSClassic64
Oracle VM VirtualBox 6.1.16
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
NVIDIA Ansel
NVIDIA Control Panel 456.71
NVIDIA Graphics Driver 456.71
NVIDIA PhysX System Software 9.19.0218
NVIDIA HD Audio Driver 1.3.38.35
NVIDIA Install Application
NVIDIA Display MessageBus
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA USBC Driver 1.45.831.832
IPM_VS_Pro64
Graffiti x64 Corel VideoStudio 2018
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.26.28720
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
VSUltimate64
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.26.28720
Share64


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files\Corel\Corel VideoStudio 2018\VSNotification.exe 00001E5C
C:\Program Files\Google\Chrome\Application\chrome.exe 000034E4
C:\Program Files\IrfanView\i_view64.exe 000035CC
C:\Program Files\Mozilla Firefox\firefox.exe 00003CBC
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2020.20110.11001.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00000FA8
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2011.16.0_x64__8wekyb3d8bbwe\Calculator.exe 00004418
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20122.119.0_x64__8wekyb3d8bbwe\YourPhone.exe 00003A64
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.20112.10111.0_x64__8wekyb3d8bbwe\Video.UI.exe 00002A74
C:\Windows\Explorer.EXE 00000BC4
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00003418
C:\Windows\System32\CompPkgSrv.exe 000021F0
C:\Windows\System32\RuntimeBroker.exe 00003424
C:\Windows\System32\SecurityHealthSystray.exe 00002288
C:\Windows\System32\SystemSettingsBroker.exe 000031D8
C:\Windows\System32\oobe\UserOOBEBroker.exe 00002778
C:\Windows\System32\smartscreen.exe 00001F94
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 000011F0
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001D00
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00000728
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000033C8
C:\Windows\system32\ApplicationFrameHost.exe 00002654
C:\Windows\system32\DllHost.exe 000032E8
C:\Windows\system32\SettingSyncHost.exe 00000568
C:\Windows\system32\sihost.exe 00000B98
C:\Windows\system32\svchost.exe 0000314C
C:\Windows\system32\taskhostw.exe 00001A50
G:\FFXIV\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000036F0
G:\FFXIV\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00000108

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Model Name: AMD 3800X
Laptop Model Number:

Gamepad Manufacturer: none
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use: firefox latest
- Internet Explorer Version:

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[Rhaervis]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

If it is only happening with this one character, you may want to try deleting the locally-saved data folder (My Documents > My Games > Final Fantasy XIV). Make sure to create a backup of this so you can replace it if it doesn't solve the issue.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[Rhaervis]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.