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  1. 01-07-2021 07:39 PM #1
    Slan
    Player
    Slan's Avatar
    Join Date
    Jan 2021
    Posts
    1
    Character
    Brinstar Evengod
    World
    Malboro
    Main Class
    Dark Knight Lv 60

    (i2501) trying to register steam shadowbringers

    Have the Steam version of XVI
    Have Shadowbringers in my library.
    Have the CD key.

    But upon trying to register it I get the i2501 error.
    Tried everything that reddit and such has mentioned.

    Phone w-mobile data
    New browser/Cleared cache
    Tablet
    No VPN/Adblock
    (0)
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  2. 01-20-2021 10:18 AM #2
    Dynratygus
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for posting in the Final Fantasy XIV Technical Forums,

    Unfortunately the issue you are describing is something we are not able to assist with in the Technical Support Forum. In order get the proper support, you will need to contact the North American Support Center.

    This thread will be moved to ‘Separate Support Required.”

    Hope you see you online!
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    Last edited by Dynratygus; 01-20-2021 at 10:20 AM.
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