Strange stuttering issue

[Dynratygus]

Good afternoon and thank you for the reply.

Does the stuttering occur the game is run in windowed or borderless full screen? Additionally, could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'


Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[WizardHazard]

The stuttering does also happen in windowed and borderless modes, it might even make it worse from my quick testing. And while I said in my previous post that the issue was now mostly limited to certain areas, it seems especially bad in the diadem gathering zone. From the moment I loaded in the stuttering happened and even alt-tab would not fix it whatsoever.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\mious\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz (6 CPUs), ~2.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 1.0.22
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16194.914MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18626.914MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 225.027GB SYSTEM_FREEDISC_SPACE 70.115GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.891GB SYSTEM_FREEDISC_SPACE 470.203GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon (TM) RX 580
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67DF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8171.836 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8097.457 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0361901.inf_amd64_204a65b18f2a904a\B361909\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0361901.inf_amd64_204a65b18f2a904a\B361909\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0361901.inf_amd64_204a65b18f2a904a\B361909\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0361901.inf_amd64_204a65b18f2a904a\B361909\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.14501.28009
SYSTEM_GRAPHICS_DRIVER_DATE 12/3/2020 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Intel(R) UHD Graphics 630
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 8225 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\ki133889.inf_amd64_b4f1426b0a27dd87\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki133889.inf_amd64_b4f1426b0a27dd87\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki133889.inf_amd64_b4f1426b0a27dd87\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki133889.inf_amd64_b4f1426b0a27dd87\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.0100.7263
SYSTEM_GRAPHICS_DRIVER_DATE 9/24/2019 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND 5 - 27GL650F (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {1B496517-4AC6-4B8A-B3C8-8B4C70696913}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.16
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/31/2020 19:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {5431A936-1126-41A1-BF75-DE8EE2A546F6}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8699.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/6/2019 19:00:00
SYSTEM_SOUND Speakers (Logitech G560 Gaming Speaker)
SYSTEM_SOUND_DEVICE_ID {F8B0618F-7CEB-4072-B691-6D65454C9568}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 2020.12.9988.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/19/2020 19:00:00
SYSTEM_SOUND Speakers (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID {B9269F50-6875-48D7-87AE-626212CCDE1F}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION 8.33.15.17
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/27/2017 19:00:00
SYSTEM_SOUND Speakers (Steam Streaming Speakers)
SYSTEM_SOUND_DEVICE_ID {01AC22D2-EE43-4F7F-91DA-46441BEE5B47}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
SYSTEM_SOUND_DRIVER_VERSION 17.56.13.764
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/19/2017 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C1105F20-9FB6-11E8-8001444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G910
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {35A85FB0-31EC-11E8-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {14F969F0-7190-11E9-8001444553540000}
SYSTEM_INPUT_NAME G560 Gaming Speaker
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 9 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {14F99100-7190-11E9-8002444553540000}
SYSTEM_INPUT_NAME G560 Gaming Speaker
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {14F9B810-7190-11E9-8003444553540000}
SYSTEM_INPUT_NAME G560 Gaming Speaker
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C1108630-9FB6-11E8-8002444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G910
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C110AD40-9FB6-11E8-8003444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G910
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Strange stuttering issue — Mozilla Firefox
Microsoft Text Input Application


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

ASIO4ALL
Battle.net
DZSALauncher version 0.0.4.8
FL Studio 20
FL Studio ASIO
foobar2000 v1.3.19
Heroes of the Storm
IL Download Manager
Alienware Command Center
League of Legends
Microsoft Edge
Microsoft Edge Update
MTG Arena
Overwatch
Overwatch Test
Rockstar Games Launcher
Rockstar Games Social Club
StarCraft
StarCraft II
Steam
The Outer Worlds
World of Warcraft
World of Warcraft Classic
World of Warcraft Classic Demo
Intel(R) Trusted Connect Services Client
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
MTG Arena
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.24.28127
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Intel(R) Chipset Device Software
Microsoft VC++ redistributables repacked.
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.25.28508
Path of Building version 1.4.131
Alienware Update - SupportAssist Update Plugin
Alienware Update
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Launcher Prerequisites (x64)
Intel(R) Trusted Connect Service Client x86
Alienware SupportAssist Remediation
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Alienware Digital Delivery Services
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.24.28127
Qualcomm 11ac Wireless LAN&Bluetooth Installer
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.24.28127
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Vortex
7-Zip 18.06 (x64)
AMD Software
CCleaner
Combined Community Codec Pack 64bit 2015-10-18
Guild Wars 2
Massive
Mozilla Firefox 84.0.2 (x64 en-US)
Mozilla Maintenance Service
PostgreSQL 9.2
Cyberpunk 2077
Uplink
Saints Row IV
DayZ
Fallout: New Vegas
Remember Me
Warframe
Transistor
Skullgirls
Grand Theft Auto V
Stellaris
Hyperdimension Neptunia Re;Birth1
Armello
The Witcher 3: Wild Hunt
Hyperdimension Neptunia Re;Birth2 Sisters Generation
Hyperdimension Neptunia Re;Birth3 V Generation
Ultimate Marvel vs. Capcom 3
Tyranny
DARK SOULS™ III
Hyperdimension Neptunia U: Action Unleashed
Sid Meier's Pirates!
FINAL FANTASY XIV Online
Hyperdevotion Noire: Goddess Black Heart
Wallpaper Engine
Divinity: Original Sin 2
Megadimension Neptunia VII
MegaTagmension Blanc + Neptune VS Zombies
Battlerite
Warhammer: Vermintide 2
Dota 2
Superdimension Neptune VS Sega Hard Girls
Them's Fightin' Herds
OKAMI HD / 大神 絶景版
Total War: WARHAMMER II
MORDHAU
Cyberdimension Neptunia: 4 Goddesses Online
FINAL FANTASY XV WINDOWS EDITION
Pathfinder: Kingmaker
Sekiro™: Shadows Die Twice
OCTOPATH TRAVELER
DISSIDIA FINAL FANTASY NT Free Edition
Vulkan Run Time Libraries 1.0.54.1
Vulkan Run Time Libraries 1.0.54.1
Vulkan Run Time Libraries 1.1.70.0
Alienware Command Center
RstDowngradeGuard
Intel(R) Management Engine Components
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Alienware Mobile Connect Drivers
Intel(R) Chipset Device Software
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Alienware Update - SupportAssist Update Plugin
Logitech G HUB
Intel(R) Management Engine Components
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Epic Games Launcher Prerequisites (x64)
Intel(R) Serial IO
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.25.28508
Microsoft VC++ redistributables repacked.
Branding64
OptaneDowngradeGuard
Intel(R) Management Engine Driver
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Intel(R) Serial IO
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Alienware SupportAssist Remediation
AMD Settings
Paradox Launcher v2
Intel(R) Trusted Connect Service Client x64
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
AMD User Experience Program Installer
Intel(R) Ready Mode Technology
AMD WVR64
Intel(R) ME UninstallLegacy
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.25.28508
Update for Windows 10 for x64-based Systems (KB4023057)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 00000428
C:\Program Files\Alienware\Command Center\AWCCApplicationWatcher32.exe 00001BB0
C:\Program Files\Alienware\Command Center\AWCCApplicationWatcher64.exe 00002B48
C:\Program Files\Alienware\Command Center\AWCCServiceController.exe 0000353C
C:\Program Files\Alienware\Command Center\AlienFusionController.exe 00002210
C:\Program Files\Alienware\Command Center\AlienwareAlienFXController.exe 00000A14
C:\Program Files\Alienware\Command Center\ThermalController.exe 00001530
C:\Program Files\LGHUB\lghub.exe 00001B24
C:\Program Files\LGHUB\lghub_agent.exe 00000FB0
C:\Program Files\Mozilla Firefox\firefox.exe 000019D8
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2020.20110.11001.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00000090
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20112.72.0_x64__8wekyb3d8bbwe\YourPhone.exe 00001734
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.20112.10111.0_x64__8wekyb3d8bbwe\Video.UI.exe 0000090C
C:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00000A88
C:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00002BC0
C:\SteamLibrary\steamapps\common\wallpaper_engine\wallpaper32.exe 00003AC4
C:\WINDOWS\Explorer.EXE 000001F0
C:\WINDOWS\System32\DriverStore\FileRepository\ki133889.inf_amd64_b4f1426b0a27dd87\igfxEM.exe 00001A9C
C:\WINDOWS\System32\svchost.exe 00002268
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00000D44
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00002A58
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000000EC
C:\WINDOWS\system32\ApplicationFrameHost.exe 000021FC
C:\WINDOWS\system32\DllHost.exe 00000F78
C:\WINDOWS\system32\SettingSyncHost.exe 00001D98
C:\WINDOWS\system32\conhost.exe 00003120
C:\WINDOWS\system32\rundll32.exe 00002044
C:\WINDOWS\system32\sihost.exe 0000293C
C:\WINDOWS\system32\svchost.exe 00001368
C:\WINDOWS\system32\taskhostw.exe 0000274C
C:\WINDOWS\system32\wbem\unsecapp.exe 00002D10
C:\Windows\System32\CompPkgSrv.exe 00003EAC
C:\Windows\System32\RuntimeBroker.exe 00003A34
C:\Windows\System32\oobe\UserOOBEBroker.exe 00003C18
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00000FA4
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 000022D0
D:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00002A98
D:\Program Files (x86)\Steam\steam.exe 0000279C