Launcher Error "Unable to complete version update [30426][19900][2]"

[Trevayne]

This just started happening to me this morning. Checked and the ffxiv_dx11 file hasn't been deleted, so I'm trying uninstalling and reinstalling the client. Hopefully that works.

[Fury1031]

I've been frequently getting this error and it's extremely frustrating. No suggestions online work and I always have to uninstall and reinstall.

[MrTorment]

Haven't logged into the forums before but I also had the same issue - followed what the admin said on this post but nothing worked, then saw something about the direct x files - I changed it to DX 9 and it loaded up, I will be checking @aSnowyEvening post now and following the link to see if this can fix the issue.

Just a side note - a lot of people are saying they have Avast as there AV, I did until a few moments ago, so if you do just double check your quarantine area to see if the missing file has been added into there!

[Dragonetti]

Haven't logged into the forums before but I also had the same issue - followed what the admin said on this post but nothing worked, then saw something about the direct x files - I changed it to DX 9 and it loaded up, I will be checking @aSnowyEvening post now and following the link to see if this can fix the issue.

Just a side note - a lot of people are saying they have Avast as there AV, I did until a few moments ago, so if you do just double check your quarantine area to see if the missing file has been added into there!

Signed up to say thanks to you. Tried everything. Checked and Avast had indeed swallowed my DX file. Restored and all fixed.

[BruneT]

I am having that problem too, this is the 2nd time in two days that it has happened to me. Unfortunately the only way to fix it is to uninstall and then reinstall the game. As I am writing this I am waiting for the install to finish. I did research to see if there was another way to fix this problem. There are troubleshooting guides for this specific issue, don't bother none of that works. At least for me they didn't. I followed all the directions in those trouble shooting guides to a T and nothing. And reading the forums this actually is a common problem for alot of players. There is no rhyme or reason, not when the game works perfectly one day and then all of a sudden this error appears for some players not all. Just know nothing is wrong with your computer, nothing is wrong with your internet connections, just like nothing is wrong with mine. This is an ongoing issue from Square Enix, it's their problem that they need to fix and don't let the devs or tech support tell you different. TLDR: Uninstall then Re install.

[Platinumstorm]

Just had this happen again.

[Rhaervis]

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Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

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