Is this a bug or am i doing something wrong?

[Kyndig]

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[Kyndig]

Date dec 29 2020time 1am -2am
Gilgamesh, , character Kyndig Thorson
Area blacksmith guild,limal lamusia
Bug occurence always
I can do quick synthize fine, but when i try to make any item that i have not made before, it will not let me start the process of making the item. It will not let me set or select abilities to make items, yes i have mats and am 20, blacksmith,trying to make iron cross point hammer for job quest. I originally was on pc,but on christmas i got ps4 version.
Ps4 is standard maybe slim but not pro.
Dont know model number of my ps4.
Xfinity,supposed to be 1gb speed, but my room is kinda whacky, ps4 gets 22-46mbps, while ipad pro gets 458 mbps, so no clue what is up with that either.
Ff14 update version is 8.0.3
Dont know any more than that.
Please either help me figurei it out, or fiix it fast please.