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  1. #1
    Player
    ZealousZappy's Avatar
    Join Date
    Dec 2020
    Location
    Ul'dah
    Posts
    2
    Character
    Judea Ququshan
    World
    Adamantoise
    Main Class
    Monk Lv 59

    Registered Steam to the wrong Account

    I used my Steam Key on the Wrong Service Account and now I am stuck with my real account and a dummy account with Steam access that I have no use for. Is there ANY way to transfer the Steam access to my main or is it just stuck there in the dummy account for good and I will have to make a new Steam account?

    (For clarification, all of this is on the same MogStation account, just different SERVICE accounts.)
    (0)
    Last edited by ZealousZappy; 12-28-2020 at 10:12 PM.

  2. #2
    Player
    worldofneil's Avatar
    Join Date
    Aug 2013
    Posts
    2,650
    Character
    Scott Pilgrim
    World
    Omega
    Main Class
    White Mage Lv 100
    I think you want this:

    https://support.na.square-enix.com/s...a=1&h=5bbe0e77

    It does say that it'll take up to two weeks though.

    Edit: Just to clarify though, does your main account already have a "Windows" licence? Because you can only have one Windows licence (Steam or non-Steam).
    (1)

  3. #3
    Player
    ZealousZappy's Avatar
    Join Date
    Dec 2020
    Location
    Ul'dah
    Posts
    2
    Character
    Judea Ququshan
    World
    Adamantoise
    Main Class
    Monk Lv 59
    Nope. My main service account is free of Windows, all I have on it is the PS4 license.
    The other service account is the one with Steam on it, and I wanted Steam on my main service account.
    (0)

  4. #4
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for posting in the Final Fantasy XIV Technical Forums,
    Unfortunately the issue you are describing is something we are not able to assist with in the Technical Support Forum. In order get the proper support, you will need to contact the North American Support Center.

    This thread will be moved to ‘Separate Support Required.”

    Hope you see you online!
    (0)