Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums

I apologize for the delay in our response to your concern. If still experiencing this issue, could you try the following:

-Run game as administrator by right clicking the game icon and select 'Run as Administrator'

- Right-click the 'FINAL FANTASY XIV' folder located in ' My Games' and open the folder' and open the folder properties. Uncheck the box marked 'Read Only'. Apply the changes.

Thank you for visiting the Final Fantasy XIV Technical Support Forums