ffxivsetup.exe Microsoft Virual C++ Runtime Error

[EnkiNeuclistuki]

I was trying to install FFXIV on a new PC. However, I can't even get the setup file to run, with the error message as follows:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program:...SY XIV - A Realm Reborn\Tempinstaller\ffxivinstaller.exe

Abnormal program termination


I have tried multiple ways for troubleshooting but NONE of this has worked:

- update windows to the latest version
- re-download the setup exe file from the official website
- use a different account to log in to my computer
- updated to the latest version of Microsoft Visual C++
- uninstalled and re-installed Microsoft Visual C++
- disable OneDrive
- reset the computer
- try to start ffxivsetup.exe with no other programs running on my computer

I now have no idea what is going on... Please help. Thank you!

[Dynratygus]

Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums

Are you able to delete the locally saved content from the ' My Documents ' Folder (My Documents > My Games > Final Fantasy XIV). ?

Thank you for visiting the Final Fantasy XIV Technical Support Forums

[Rhaervis]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.