One time password Authenticator - Mobile App?

[Onidemon]

Hello

This is just a general idea i've picked up from the Battle.net mobile authenticator app
(Haters gonna hate WoW so sod off and troll somewhere else you're input is neither needed nor appreciated)

I think something like this would be rather nifty for our Square-Enix accounts i'm not to sure about the rest of you but i lost mine once and it was a serious pain in the arse to cancel it via the phone - And there is always the possiblity of the fob running out of battery power, i think a mobile phone Authenticator app would be a good move for SE as 99.99% of us always have our phone on / near our persons.

Sorry if a thread like this already exsits... SE are always banging on about extra protection for our FFXI / FFXIV accounts and i just thought that maybe this could be doable

Post up what you guys think, Good idea, Bad idea ?

Thanks

This is what the iPhone / Android version of the Battle.net authentication app looks like

The problem i have with this idea is that when your phone needs to be restored or that somehow you lose your app, you have to go through hell in order to get access to your account again. Happened to me twice in WOW and i never used this app again, i rather be hacked. Unless they make it so that this won't happen in XIV, make it that you can use your e-mail account to reset that app or something, i don't want it.

[Jinko]

The problem i have with this idea is that when your phone needs to be restored or that somehow you lose your app, you have to go through hell in order to get access to your account again. Happened to me twice in WOW and i never used this app again, i rather be hacked. Unless they make it so that this won't happen in XIV, make it that you can use your e-mail account to reset that app or something, i don't want it.

If you have it resettable by email it kind of defeats the purpose, if your SE account happens to be hacked the chances are the person will also have other details such as your email log in and password aswell.

+1 for the mobile app, I currently use the token though so have no need for the mobile app until the battery dies.

[Delsus]

The problem i have with this idea is that when your phone needs to be restored or that somehow you lose your app, you have to go through hell in order to get access to your account again. Happened to me twice in WOW and i never used this app again, i rather be hacked. Unless they make it so that this won't happen in XIV, make it that you can use your e-mail account to reset that app or something, i don't want it.

Sorry for the double post, this is not an issue, if you can get locked out of WoW because of a factory reset/reflash it made wrong.

Every phone has a unique identifier called and IMEI, this is unique to each phone, app devs can access this IMEI number and for an authenticator app it can be used in the algorithm to work out the OTP.

This will protect users against accout lockouts because of a factory reset or reflash, the only problem will be when you get a new phone, which needs a workaround, its not a problem you will see every day, seeing as (atleast in UK) people are on 2yr contracts so they have to keep their phone for at least 2 years.


The work around could be using a code based on your phone's IMEI, which you can copy over to a new one if needed and it overwrites the default IMEI based algorithm.