One time password Authenticator - Mobile App?

[Seirra_Lanzce]

Uhhh, we already have a security token, why have something like this. I'll stick with the token thank you

then stick with it, why can't they give us more option on how our security works? some prefer to have tokens (like you) some prefer smartphones, so why not both? eh?

[Impulse]

The problem i have with this idea is that when your phone needs to be restored or that somehow you lose your app, you have to go through hell in order to get access to your account again. Happened to me twice in WOW and i never used this app again, i rather be hacked. Unless they make it so that this won't happen in XIV, make it that you can use your e-mail account to reset that app or something, i don't want it.

The B.NET authenticator gives you the serial and a reset/restore code (and tells you to copy it down) as soon as you install and attach the app. If you lock yourself out of your account due to a phone reformat/app deletion, that's more your fault than theirs.

[Arcell]

I'm all for an idea for this. Hell they could even charge me for the app if they're concerned with losing out on the fee for the physical authenticator. There are quite a few reasons why this is a great idea:

* Don't have to keep track of the physical authenticator. It's kind of small and one could easily lose it, plus it's just one more thing on my keychain.

* Don't have to worry about battery life. The physical authenticator will, albeit a long ways away, eventually run out of power. When this happens, you're kind of SOL if you want to play the game until you get it cleared up with customer service.

* It's on a mobile device that many people carry around with them all the time. It's one less thing people have to keep track of.

However there are some cons:

* It's on a mobile device, so if for whatever reason that device is rendered unusable (broken, out of power, stolen, etc...) you have to go through the same hassle as if you lost your physical authenticator or if it ran out of power. At the mercy of customer service until you can get it straightened out.

* It takes up space on your mobile device, I guess lol.

[Delsus]

Hello

This is just a general idea i've picked up from the Battle.net mobile authenticator app
(Haters gonna hate WoW so sod off and troll somewhere else you're input is neither needed nor appreciated)

I think something like this would be rather nifty for our Square-Enix accounts i'm not to sure about the rest of you but i lost mine once and it was a serious pain in the arse to cancel it via the phone - And there is always the possiblity of the fob running out of battery power, i think a mobile phone Authenticator app would be a good move for SE as 99.99% of us always have our phone on / near our persons.

Sorry if a thread like this already exsits... SE are always banging on about extra protection for our FFXI / FFXIV accounts and i just thought that maybe this could be doable

Post up what you guys think, Good idea, Bad idea ?

Thanks

This is what the iPhone / Android version of the Battle.net authentication app looks like

As much as I hate WoW and it pains me to say but this is a brilliant idea, although with the announcement that we would have a mobile app to interface with the game (manage retainer, inv etc) it has been asked for as a part of the official FFXIV app we are gonna get after 2.0.

But a seperate one for now will suffice.

[Niko_Kishiko]

Fantastic idea. I would definitely use it.

[Ruisu]

I'd like this.

For some reason, my one time password that came with the stupid CE of FFXIV doesn't work, so it's more of a collector's item than anything. Kinda shitty, but I'd like to have something to keep my account safer. I just can't imagine what would happen if I lost my phone.

[Arcell]

Okay so there might be some security risks if people are stupid and don't know how to adequately protect their account info. Does that mean the rest of us shouldn't enjoy some convenience because of the stupid people out there? There is an inherent risk in everything and you can't fix stupid.

In games where I never had the option of an authenticator none of my accounts were ever hacked. Why? Because I'm not stupid. I never gave out my account info to any program, I never followed any e-mail links to phishing sites, I never gave my account info to apps.

Also I would imagine if SE made a mobile authenticator app, they would take measures to remedy these issues should they arise. Nothing is unhackable, nothing is entirely foolproof, nothing is 100% secure. Let those of us who aren't idiots make use of the convenience of such an app.

[Impulse]

Okay so there might be some security risks if people are stupid and don't know how to adequately protect their account info. Does that mean the rest of us shouldn't enjoy some convenience because of the stupid people out there? There is an inherent risk in everything and you can't fix stupid.

In games where I never had the option of an authenticator none of my accounts were ever hacked. Why? Because I'm not stupid. I never gave out my account info to any program, I never followed any e-mail links to phishing sites, I never gave my account info to apps.

Also I would imagine if SE made a mobile authenticator app, they would take measures to remedy these issues should they arise. Nothing is unhackable, nothing is entirely foolproof, nothing is 100% secure. Let those of us who aren't idiots make use of the convenience of such an app.

Exactly. I never even had a security token attached to my account until I picked up my XIV CE. Seeing as I played XI since PS2 launch up to that point without ever being hacked (or ever been hacked into in general on any service), it's pretty safe to assume that the issue exists between the monitor and chair. TV and couch if you roll that way.

[Delsus]

Exactly. I never even had a security token attached to my account until I picked up my XIV CE. Seeing as I played XI since PS2 launch up to that point without ever being hacked (or ever been hacked into in general on any service), it's pretty safe to assume that the issue exists between the monitor and chair. TV and couch if you roll that way.

Exactly, these biological malfuctions in PCs are so annoying, why do you think alot of things with PCs are automated? how many people would manually update antivirus definitions, actually how many people know that goes on in the background?

[Lollerblades]

^
I'd wager to day not many - As they say ignorance is bliss