Screenshot failed

[Roia]

Screenshots have appeared to have broken with today's patch. Verified the screenshot folder config "D:\Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\screenshots" and creating new files in the folders works, so doesn't appear to be a permissions issue. Screenshots were working fine on Dec. 19th with the same default folder.

[Kirika-]

It is working fine on my end, however I have my screen shot folder set as the game default:
C:\Users\<your PC Username>\Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\screenshots

[Roia]

Yes, it does appear to work in all folders except anything within my documents folder (which I specifically move to my D: via windows). Not sure what changed in the client, but this worked perfectly fine before ><

[Addy]

Yeah, I'm getting the same issue

[EmoriNova]

I'm getting the same issue. I've tried multiple fixes (updating computer software, emptying screenshot folder, reducing hard drive space, switching which folders screenshots save to) and nothing seems to work yet. Hoping this is an issue with the latest update from 12-21-20. My screenshots worked just fine last night (12-21-20) prior to maintenance.

[Zikio]

Yeah, been having a similar issue too. Tried clearing my folder (something I do semi-regularly anyways), running as admin, and a few other things.
Pretty much down to "something weird about the patch" and "my computer is haunted again".

[Pancakes]

I have this issue too. Started right after the maintenance. Never had this problem before. Checked the folder path and antivirus and nothing wrong there.

[Huntress]

Same thing happened to me today, I wanted to get some pictures in wearing starlight clothing and it kept saying screenshot failed. My folder isn't full and am not out of room on my pc. It was working before the update, I hope they see this and get it fixed soon.

Update: Seemed the update did something to make my anti-virus block it. I ended up making the game folder and the screenshot folder exceptions which seemed to have fixed the problem, I am able to screenshot again.

[Addy]

Same thing happened to me today, I wanted to get some pictures in wearing starlight clothing and it kept saying screenshot failed. My folder isn't full and am not out of room on my pc. It was working before the update, I hope they see this and get it fixed soon.

Update: Seemed the update did something to make my anti-virus block it. I ended up making the game folder and the screenshot folder exceptions which seemed to have fixed the problem, I am able to screenshot again.

How exactly did you do that? I tried to make my files exceptions, but it is still failing for me.

[AncrathBrews]

Update: Seemed the update did something to make my anti-virus block it. I ended up making the game folder and the screenshot folder exceptions which seemed to have fixed the problem, I am able to screenshot again.

This matches what I've found. The most recent patch seems to have changed something without how screenshots are taken/created and antivirus does not like it. I had to set the "ffxiv_dx11.exe" file to be allowed by my antivirus.