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  1. 12-21-2020 08:08 PM #1
    PortLux
    Player
    PortLux's Avatar
    Join Date
    Dec 2020
    Posts
    1
    Character
    Fayth Pyrefly
    World
    Kujata
    Main Class
    Dancer Lv 80

    Noob question: How long does it take for Support to get back to me about the issue

    Had a problem purchasing Peacock mount last night. The transaction is now pending as shown on my account app (as of 21/12/2020) and I have been charged with the amount. Received no notification or moogle delivery. Payment history also showed no record of transaction.

    Emailed Support Center shortly after and got myself a ticket number. How do I check for an update with that?
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    Last edited by PortLux; 12-21-2020 at 08:11 PM.
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