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  1. #1
    Player
    Jojoya's Avatar
    Join Date
    Feb 2018
    Posts
    9,091
    Character
    Jojoya Joya
    World
    Coeurl
    Main Class
    Bard Lv 100
    While I don't have any issue with a short period (meaning 5-10 minutes) for refunds if the gear hasn't been used, there are some potential problems depending on how the refund system was designed.

    We get a lot of tomestone gear back from quick ventures. How will the game be able to tell what was purchased and what was obtained through a quick venture? Certainly we shouldn't be allowed the refund if it's something we didn't buy.

    Leaving a zone erases the record of what we sold to a merchant so we are no longer able to buyback those items. Would it also erase the purchase record so the refund can only be requested before leaving the zone? I would imagine most players probably have moved on before they realize the mistake was made.

    A few people suggest not being able to get a refund if there is spiritbond on the item.

    Equipping an item and entering combat doesn't always generate spiritbond. I've got several pieces of Augmented Crystarium gear across my various characters that shows 0 spiritbond because they've done no max level content other than hunt trains with that gear. Depending on how long the refund period is (assuming there would be one beyond a "no spiritbond" requirement), what's to stop someone from buying the gear, blowing through some content designed for lower ilevels with it then getting a refund?

    Using an item as the source appearance for a glamour or placing it into the glamour dresser and adding the appearance to a glamour plate doesn't generate spiritbond, either. What's to stop people from buying an item just to get the appearance for a glamour then getting a refund for the item?

    SE would need to have ways to stop players from exploiting the system for temporary use of items before getting a refund and I'm not certain current game code is up to the task.

    As for the issue of the game asking you to confirm purchase of the item, I don't know about anyone else but we're asked to confirm things so many times that half the time I blank out the query and just hit yes out of habit. Considering how many items have very similar names (sometimes only the suffix is different), it's still very easy to make a mistake and buy the wrong item.

    If SE doesn't see the need for a refund system, I would at least recommend an update to the UI to make it much clearer what is being purchased. Display the item name in larger type, show the item icon, list the abbreviations for the jobs able to equip the item in green if the player is currently using one of those jobs or in red if they aren't, then ask "Is this the item you wish to purchase?"
    (2)

  2. #2
    Player
    ItMe's Avatar
    Join Date
    Jun 2020
    Location
    Lumsa Lomsa
    Posts
    4,178
    Character
    Iiiiiiiiiiit's Meeeee
    World
    Sargatanas
    Main Class
    Arcanist Lv 90
    Quote Originally Posted by Jojoya View Post
    While I don't have any issue with a short period (meaning 5-10 minutes) for refunds if the gear hasn't been used, there are some potential problems depending on how the refund system was designed.

    We get a lot of tomestone gear back from quick ventures. How will the game be able to tell what was purchased and what was obtained through a quick venture? Certainly we shouldn't be allowed the refund if it's something we didn't buy.
    Only allow refunds for the newest tier tomestone things. You can't get those from retainers, and those are the ones people feel they need an oops button for.



    Quote Originally Posted by Jojoya View Post
    Leaving a zone erases the record of what we sold to a merchant so we are no longer able to buyback those items. Would it also erase the purchase record so the refund can only be requested before leaving the zone? I would imagine most players probably have moved on before they realize the mistake was made.
    I actually get the opposite impression.
    After getting a piece people wanna equip it and put materia into it and that's generally when they find out they made a mistake.
    Either way, if they leave the zone and can't get a refund that's too bad, but at least having the oops button available while at the counter would still be an improvement.



    Quote Originally Posted by Jojoya View Post
    A few people suggest not being able to get a refund if there is spiritbond on the item.

    Equipping an item and entering combat doesn't always generate spiritbond. I've got several pieces of Augmented Crystarium gear across my various characters that shows 0 spiritbond because they've done no max level content other than hunt trains with that gear. Depending on how long the refund period is (assuming there would be one beyond a "no spiritbond" requirement), what's to stop someone from buying the gear, blowing through some content designed for lower ilevels with it then getting a refund?

    Using an item as the source appearance for a glamour or placing it into the glamour dresser and adding the appearance to a glamour plate doesn't generate spiritbond, either. What's to stop people from buying an item just to get the appearance for a glamour then getting a refund for the item?

    SE would need to have ways to stop players from exploiting the system for temporary use of items before getting a refund and I'm not certain current game code is up to the task.
    SE could just adjust how spirit bonding works, if that's even related to how they would make the refund system.



    You raise many interesting points Jojoya.
    (2)