When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Area and coordinates: Malikah's Well

Steps:
1. Rare drop in Malikah's Well

If you need the rest of the info I as part of the template I submitted it already in the bug submit, and opened a ticket. I got no contact after several hours, not even to confirm that the ticket was recieved. this is apparently known on redit, it can only be discarded from the chocobo saddle bag.