Black Screen, No Menu Screen

[Lyncster]

Mac version won't launch despite I could login. Menu screen wont appear only black. It started last night when I was about to go AFAK and log off when I notice the game freeze yet the Limsa OST can still be heard in the background. I force quit the game and try to update my Mac from a Catalina to Big Sur.

I tried everything;
- Restart the Mac
-Restart the Game
- Delete the game and launcher and redownload everything
- update Mac from Catalina to Big Sur

[Rhaervis]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Please provide the following information regarding the Mac being used:

Macbook Pro Model/Year/Serial Number:
Graphics:
Display Information:
Storage Limit:
Storage Usage:
RAM/Memory:
OS Version:

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[Rhaervis]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.