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  1. 12-12-2020 03:51 PM #1
    Chiefmoonstar
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    Dec 2020
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    Character
    Shannaleigh Roda
    World
    Cactuar
    Main Class
    Bard Lv 80

    Audio and controller not working in background

    I used to be able to do something on my other monitor while having FF on and it was fine i could hear the music and control my character if needed while i did something else. Now it just randomly stopped doing that. Im on windows 10 and play on borderless full screen if that helps. any sort of insight as to how get it working again would be appreciated!
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  2. 12-15-2020 07:30 AM #2
    Dynratygus
    Moderator Dynratygus's Avatar
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    Oct 2018
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    2,853
    Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums

    What have you tried so far to alleviate the issue? Does the issue occur if the game is run in windowed mode or full screen? Additionally, does this occur if a different controller is used? Are you able to hear sound if headphones are used?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
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  3. 01-16-2021 01:39 AM #3
    Rhaervis
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    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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