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  1. #1
    Player
    Jojoya's Avatar
    Join Date
    Feb 2018
    Posts
    9,091
    Character
    Jojoya Joya
    World
    Coeurl
    Main Class
    Bard Lv 100

    Support Desk UI needs to be updated

    Currently, the Support Desk UI in-game indicates that players should use the "Report Cheating" option to report suspected third party program and "bot" activity by other players.

    Game Masters are informing players that the Support Desk cannot handle issues related to bot activity and third party programs, and that players should be using the Special Task Force link on the Support Center websites instead.

    Please update the Support Desk UI so the third party/bot language is removed from "Report Cheating".

    In addition, please add a new "Report Bot Activity" option that will direct in-game reports to the Special Task Force instead of the Game Masters. Simple reports could be made this way. The website address could be included in the Report Bot Activity usage description for those players who have extensive detailed information to submit.
    (9)

  2. #2
    Player
    Kes13a's Avatar
    Join Date
    May 2020
    Location
    Gridania
    Posts
    2,842
    Character
    Etherea Stormaire
    World
    Zalera
    Main Class
    White Mage Lv 100
    Would definitely be an improvement to the system

    I think for most its currently rather convoluted and seems more designed to discourage reports on botting
    (4)

  3. #3
    Player
    Vaen's Avatar
    Join Date
    Feb 2012
    Location
    the Mist
    Posts
    328
    Character
    Vaen Tribal
    World
    Behemoth
    Main Class
    Goldsmith Lv 82
    This is sorely needed, good idea.
    (1)
    https://na.finalfantasyxiv.com/lodestone/character/1524546/

  4. #4
    Player
    Yayoi_Kise's Avatar
    Join Date
    Sep 2020
    Posts
    2
    Character
    Yayoi Kise
    World
    Louisoix
    Main Class
    Dancer Lv 80
    Please do. I want to report the marketboard bots.
    (0)

  5. #5
    Player
    InkB's Avatar
    Join Date
    Aug 2020
    Location
    Gridania
    Posts
    58
    Character
    Ink F'rahko
    World
    Omega
    Main Class
    Sage Lv 90
    There obviously should be consequences for false reports so people in duty finder wont go "I report you" if they dont like someone.

    I guess that is possible now too, but to lesser extent.

    Also the report for RMT should be when targetting someone - bots dont usually use the chat after all..
    (0)