Date & Time: 0:35 2020/12/10
Frequency: Random
World Name: Zalera
Character Name: Stardust Horizon
Class/Level: Any
Party or Solo: Either
Area and Coordinates: All Zones

Also having the same issue. The friends I asked are as well. Notice if you click on the player a few times 1-3 chances it displays. For example if I click on someone and it doesn't display, you can go back and attempt again. Usually by the second or third try it finally displays as it should. Also noticed it displays and disappears within a blink of the eye at times.