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  1. 12-09-2020 02:28 PM #1
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    COMPANION App Technical Difficulties (Dec. 8)

    We are currently addressing technical difficulties that are preventing players from accessing certain features in the FINAL FANTASY XIV COMPANION app using characters on Japanese data center Worlds.

    We apologize for any inconvenience this may be causing, and we thank you for your understanding.

    [Date & Time]
    From Dec. 8, 2020 2:00 p.m. (PST)
    From Dec. 8, 2020 22:00 (GMT)

    [Details]
    - Characters on Japanese data center Worlds unable to access certain features in the FINAL FANTASY XIV COMPANION app

    [Cause]
    Under investigation

    [Affected Service]
    FINAL FANTASY XIV COMPANION app
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  2. 12-09-2020 11:42 PM #2
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    Recovery from COMPANION App Technical Difficulties (Dec. 8)

    We are pleased to announce that the technical difficulties preventing players from accessing the FINAL FANTASY XIV COMPANION app using characters on Japan data center Worlds have been resolved.

    We apologize for any inconvenience caused, and we thank you for your patience.

    [Date & Time]
    Dec. 8, 2020 2:00 p.m. to Dec. 9, 2020 5:00 a.m. (PST)
    Dec. 8, 2020 22:00 to Dec. 9, 2020 13:00 (GMT)

    [Details]
    - Unable to access the FINAL FANTASY XIV COMPANION app using characters on Japan data center Worlds

    [Cause]
    Server Congestion

    [Affected Service]
    FINAL FANTASY XIV COMPANION app
    (0)
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