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  1. 12-09-2020 02:15 PM #1
    Draginhikari
    Player
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    Join Date
    Apr 2015
    Posts
    129
    Character
    Kari Azuresol
    World
    Excalibur
    Main Class
    Paladin Lv 80

    Screenshot Failed Error on one specific Hard Drive only affects FFXIV

    Operating system: Windows 10
    First Occurred: Patch 5.4

    My FFXIV is installed on my SSD drive (C on my computer and I have a standard mechanical drive I use for larger storage (D. Until Patch 5.4, this worked normally and now it just produces an error when saving a screenshot. The drive and folder are not being affected by Read-Only status as I am able save to the same folder on the hard drive on other programs, I have checked the hard drive for errors with no results. I have also given all FFXIV executable full admin permissions on my computer. However, if I change the folder to the C: drive or use an external hard drive, it will save as normal.

    However, I do not want to constantly save screenshots to the SSD due to limited space.
    (2)
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  2. 12-23-2020 02:18 PM #2
    FreeSpirit13
    Player
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    Join Date
    Sep 2015
    Posts
    1
    Character
    Amor Faith
    World
    Faerie
    Main Class
    White Mage Lv 80
    Boosting.
    Recently had this issue on 12/23/2020. I was able to save screenshots up till the maintenance on 12/22-12/23. I tried to create a new folder into my C: Drive and it will not work there. I have an external storage that it can save to.

    I don't have limited space on my SSD
    Also, did a chkdsk on command prompt and no bad sectors/blocks.
    (0)
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  3. 12-28-2020 10:12 PM #3
    theawkwardtofu
    Player
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    Join Date
    Dec 2020
    Posts
    1
    Character
    Soe Mehr
    World
    Siren
    Main Class
    Scholar Lv 80
    boosting as well...

    I'm having the same problem. After the patch the game wont allow me to take screenshots. I already tried moving the screenshot folder but no good.

    Edit: I fixed mine by making a screenshot folder on the same SSD where the game is.. I would prefer using the other SSD since that's where I save all my pics, but I guess this is a good fix for now
    (0)
    Last edited by theawkwardtofu; 12-28-2020 at 10:16 PM.
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  4. 01-05-2021 01:28 AM #4
    Legend-of-Mitsuki
    Player
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    Join Date
    Jul 2017
    Posts
    44
    Character
    Morgana Browne
    World
    Lich
    Main Class
    Scholar Lv 100
    Boosting too.

    My destination folder is on the same drive. I have tried changing the destination. I am running the Steam client and have checked that Steam is running as administrator. I don't have bad sectors/blocks. I had this issue once before and it solved after a system restart, but this time it has not solved it. Please help.

    Operating System: Windows 10
    (0)
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  5. 01-05-2021 02:47 AM #5
    Kirika-
    Player
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    Join Date
    Nov 2017
    Posts
    559
    Character
    Kirika Yuumura
    World
    Faerie
    Main Class
    Bard Lv 100
    All above, please see:
    https://forum.square-enix.com/ffxiv/...=1#post5478355
    (0)
    Kirika Yuumura of the Noir

    The Soldats' Manor, home of the Noir and of Noir's Eorzean Natural History Museum and Aquarium
    Plot 7, Ward 22, Shirogane, Faerie

    Noir... It is the name of an ancient fate. Two maidens who govern death; the peace of the newly-born Noir hands protect.
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