Regarding the game's region

[RoteGrutze]

Hi, when I first play FFXIV in 2015, I got myself JP account on PS4 because back then I lived in Kyushu. But now I already left Japan and want to buy a PC version via Japan Square Enix store but it kept saying "アクセス頂いた地域からの購入はできません。/You cannot purchase from the area you accessed." although I already used VPN.

Is there anyway I can purchase the PC version for my JP account outside of Japan? I've been active player since I first play the game so losing all those achievements etc. will be a heart breaker.

A bit more detail:
- I used NordVPN connected to Japan
- I used Japan Square Enix Store
- I have sufficient Crysta

Thank you very much for whoever can advice me on this

[Dynratygus]

Thank you for posting in the Final Fantasy XIV Technical Forums,

Unfortunately the issue you are describing is something we are not able to assist with in the Technical Support Forum. In order get the proper support, you will need to contact the Japanese Support Center.

This thread will be moved to ‘Separate Support Required.”