Developers : Healer design mentality needs to change

[Vahlnir]

I mean, for a big chunk of the expansion that was the case, there's no way of denying or sugarcoating that, healers were in a bad state and the overhaul on both AST and SCH was not well received, anyone who says otherwise has bad memory, is lying to themselves, or is/have a WHM friend

Yeah, even my friend who mained a healer up until Shadowbringers all but abandoned AST, but he was still willing to heal if absolutely needed. And he loved AST, so it's a shame. But...he found MCH to be much more satisfying so he ended up playing that way more often before taking a break from the game. I'd be willing to bet he was far from alone.