No joke in HW when you had to stance dance with Cleric, I was way way more forgiving to healers who only healed because for all I know they were scared that if they put Cleric on they'd kill the party(most times they wouldn't but that fear was a reasonable one at the time).

Cue SB and by removing Cleric Stance dancing, my expectations went up, a pure healer was now a lazy healer in my book rather than a cautious healer, the devs design altered my view point on healers, by making things more accessible I expected more at a lower skill ceiling.

Along came ShB and made things even easier so now if I don't see a single dps spell in my lv80 dungeons in the 1st 5 minutes(this goes up to the 1st boss usually and is very good to tell what type of people you are dealing with), vote kick, I will not tolerate pure healers in any content past 70(you have trusts for that playstyle use them if you want to be lazy), if kick doesn't go through I leave.

The devs design changed my attitude into the opposite of what they want so yea the devs have no clue how to design healers to fit their goals for healers almost like they have no real understanding and just looking at data.