Results 1 to 3 of 3
  1. 12-06-2020 08:06 PM #1
    Galledgiatric
    Player
    Galledgiatric's Avatar
    Join Date
    Dec 2020
    Posts
    1
    Character
    Juniper Elise
    World
    Brynhildr
    Main Class
    White Mage Lv 72

    Constant crashes in cutscenes between Stormblood and Shadowbringers

    As title states, I'm in the MSQ between Stormblood and Shadowbringers, and every cutscene causes my game to crash to desktop with no error code or anything. I tried running without DirectX from the launcher, and that worked for 1 cutscene, and then caused an infinite loading screen.

    I have had no issues whatsoever up until now.
    (0)
    Reply With Quote Reply With Quote
  2. 12-08-2020 12:55 AM #2
    Rhaervis
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    To prevent repeating previously attempted troubleshooting, what have you tried to alleviate the problem? Does this crash happen when Final Fantasy XIV is the only program running? Also, could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)
    Reply With Quote Reply With Quote
  3. 01-08-2021 12:55 AM #3
    Rhaervis
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)
    Reply With Quote Reply With Quote
« Previous Thread | Next Thread »