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Thread: sudden fps drop

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  1. #1
    Player
    FloppyZ's Avatar
    Join Date
    May 2020
    Posts
    2
    Character
    Zdena Anari
    World
    Midgardsormr
    Main Class
    Dark Knight Lv 80

    sudden fps drop

    normally i have 100++ fps , turn it on today suddenly my fps cant go higher then 20fps

    tried changing graphic setting n stuff nth helps my fps just low, i remove cap fps still same


    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\user\Documents
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
    SYSTEM_CPU AMD Ryzen 5 3600XT 6-Core Processor (12 CPUs), ~3.8GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
    SYSTEM_BIOS F12
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 32716.098MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 37580.098MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.883GB SYSTEM_FREEDISC_SPACE 686.092GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 5589.013GB SYSTEM_FREEDISC_SPACE 5014.541GB
    SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 918.260GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070 Ti
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 1070 Ti
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8079.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 16358.049 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edf184f24a37bacd\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edf184f24a37bacd\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edf184f24a37bacd\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edf184f24a37bacd\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5638
    SYSTEM_GRAPHICS_DRIVER_DATE 9/14/2020 08:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070 Ti
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP GeForce GTX 1070 Ti
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8079.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 16358.049 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edf184f24a37bacd\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edf184f24a37bacd\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edf184f24a37bacd\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edf184f24a37bacd\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5638
    SYSTEM_GRAPHICS_DRIVER_DATE 9/14/2020 08:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Realtek HD Audio 2nd output (Realtek(R) Audio)
    SYSTEM_SOUND_DEVICE_ID {0BE863A1-55F4-4B07-82A4-042B1A90C69F}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.8854.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 12/3/2019 00:00:00
    SYSTEM_SOUND Optix MAG24C (2- NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {16935BBC-6042-4A70-BCE5-94421CF3AA0E}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0035
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/9/2020 00:00:00
    SYSTEM_SOUND 27GL650F (2- NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {5F4222EE-8D15-406A-B051-648B808A1B80}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0035
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/9/2020 00:00:00
    SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
    SYSTEM_SOUND_DEVICE_ID {9C7CC1D8-606D-4F3D-9526-08EA1F2422AF}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.8854.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 12/3/2019 00:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6AD69D40-01CF-11EB-8005444553540000}
    SYSTEM_INPUT_NAME G502 HERO Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6AC84560-01CF-11EB-8001444553540000}
    SYSTEM_INPUT_NAME ITE Device(8595)
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6AD4EF90-01CF-11EB-8002444553540000}
    SYSTEM_INPUT_NAME ITE Device(8595)
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6AD6C450-01CF-11EB-8006444553540000}
    SYSTEM_INPUT_NAME G502 HERO Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6AD4EF90-01CF-11EB-8003444553540000}
    SYSTEM_INPUT_NAME Dearmo Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6AD6EB60-01CF-11EB-8007444553540000}
    SYSTEM_INPUT_NAME G502 HERO Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6AD62810-01CF-11EB-8004444553540000}
    SYSTEM_INPUT_NAME Dearmo Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6AD6EB60-01CF-11EB-8008444553540000}
    SYSTEM_INPUT_NAME G502 HERO Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Task Manager
    Steam
    Technical Support - Brave
    (8) Super Mario Stamp Rally in Tokyo! - YouTube - Brave
    Settings
    Settings
    NVIDIA Control Panel
    locales
    FINAL FANTASY XIV Online - Properties
    Telegram (6)
    NVIDIA GeForce Overlay


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    AMD Chipset Software
    Battle.net
    Brave
    FUSER
    Kaspersky Anti-Virus
    Kaspersky Secure Connection
    Microsoft Edge
    Microsoft Edge Update
    NoxPlayer
    Origin
    Overwatch
    Red Dead Redemption 2
    Rockstar Games Launcher
    Rockstar Games Social Club
    Steam
    Ubisoft Connect
    Ghost Recon Breakpoint
    Assassin's Creed Valhalla
    Watch Dogs Legion
    Tom Clancy's The Division 2
    Tom Clancy's Rainbow Six Siege
    Intel(R) Wireless Bluetooth(R)
    Kaspersky Anti-Virus
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Balanced
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.27.29112
    Mirror's Edge™ Catalyst
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.24.28127
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Epic Games Launcher
    Launcher Prerequisites (x64)
    osu!
    MKO-13R Gaming Keyboard v1.0.0
    Teams Machine-Wide Installer
    AMD_Chipset_Drivers
    MapleStorySEA version 1.99.0
    Intel® Software Installer
    AMD PCI Driver
    OEM Application Profile
    Kaspersky Secure Connection
    NordVPN network TAP
    AMD PSP Driver
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    AMD Ryzen Balanced Driver
    Google Update Helper
    AMD SBxxx SMBus Driver Alpha
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Playpark Downloader
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.24.28127
    AMD GPIO2 Driver
    Microsoft Visual C++ 2019 X86 Additional Runtime - 14.24.28127
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Realtek High Definition Audio Driver
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    AMD Software
    Genshin Impact
    Microsoft 365 Apps for enterprise - en-us
    Vampire: The Masquerade - Coteries of New York
    Fall Guys
    Haven Demo
    Mirror's Edge™ Catalyst
    Ghostrunner Demo
    Vampire: The Masquerade - Shadows of New York
    tModLoader
    STAR WARS™: The Old Republic™
    a new life.
    Virtual Cottage
    Werewolf: The Apocalypse - Heart of the Forest Demo
    Grand Theft Auto V
    The Legend of Korra™
    FINAL FANTASY XIV Online
    Wallpaper Engine
    VA-11 Hall-A: Cyberpunk Bartender Action
    911 Operator
    Tech Support: Error Unknown
    Assassin's Creed Odyssey
    Beyond: Two Souls
    VLC media player
    WinRAR 5.91 (64-bit)
    Microsoft Update Health Tools
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    Microsoft Visual C++ 2019 X64 Additional Runtime - 14.27.29112
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    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.27.29112
    Documentation Manager
    Logitech G HUB
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    Office 16 Click-to-Run Licensing Component
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    Office 16 Click-to-Run Localization Component
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    NVIDIA Graphics Driver 456.38
    NVIDIA GeForce Experience 3.20.5.70
    NVIDIA Optimus Update 38.0.5.0
    NVIDIA PhysX System Software 9.19.0218
    NVIDIA Update 38.0.5.0
    NVIDIA FrameView SDK 1.1.4923.29214634
    NVIDIA SHIELD Streaming
    NVIDIA HD Audio Driver 1.3.38.35
    NVIDIA Install Application
    NVIDIA ABHub
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVAPI Monitor plugin for NvContainer
    NVIDIA NetworkService Container
    NVIDIA Session Container
    NVIDIA User Container
    NvModuleTracker
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Virtual Host Controller
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    NVIDIA SHIELD Wireless Controller Driver
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    NordVPN network TUN
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Epic Games Launcher Prerequisites (x64)


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Kaspersky Lab\Kaspersky Secure Connection 5.1\ksdeui.exe 0000218C
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002C30
    C:\Program Files (x86)\Steam\GameOverlayUI.exe 00001460
    C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00003E74
    C:\Program Files (x86)\Steam\steam.exe 00001CF0
    C:\Program Files\BraveSoftware\Brave-Browser\Application\brave.exe 000036BC
    C:\Program Files\LGHUB\lghub.exe 00000F44
    C:\Program Files\LGHUB\lghub_agent.exe 00001454
    C:\Program Files\LGHUB\logi_crashpad_handler.exe 000049B0
    C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00003C1C
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00004B4C
    C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2020.20110.11001.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000046D0
    C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.420.11102.0_x64__8wekyb3d8bbwe\GameBar.exe 00001A50
    C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.420.11102.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00002258
    C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20111.116.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002830
    C:\Program Files\WindowsApps\NVIDIACorp.NVIDIAControlPanel_8.1.959.0_x64__56jybvy8sckqj\nvcplui.exe 000031DC
    C:\Users\user\AppData\Local\Microsoft\OneDrive\OneDrive.exe 000043B8
    C:\Users\user\AppData\Roaming\uTorrent\helper\helper.exe 000037A8
    C:\Users\user\AppData\Roaming\uTorrent\uTorrent.exe 00002BF0
    C:\Users\user\AppData\Roaming\uTorrent\updates\3.5.5_45838\utorrentie.exe 00002FBC
    C:\Windows\Explorer.EXE 00003A54
    C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00003108
    C:\Windows\System32\CompPkgSrv.exe 000015A0
    C:\Windows\System32\RtkAudUService64.exe 00000508
    C:\Windows\System32\RuntimeBroker.exe 000002E8
    C:\Windows\System32\SecurityHealthSystray.exe 000005F8
    C:\Windows\System32\oobe\UserOOBEBroker.exe 000033B0
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001410
    C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002ED0
    C:\Windows\system32\ApplicationFrameHost.exe 0000389C
    C:\Windows\system32\DllHost.exe 00003E54
    C:\Windows\system32\SettingSyncHost.exe 00002CFC
    C:\Windows\system32\backgroundTaskHost.exe 000026A4
    C:\Windows\system32\conhost.exe 00004B44
    C:\Windows\system32\sihost.exe 0000013C
    C:\Windows\system32\svchost.exe 00000850
    C:\Windows\system32\taskhostw.exe 00002D58
    C:\Windows\system32\wbem\unsecapp.exe 0000417C
    D:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00004898
    D:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00000FF4
    D:\Telegram Desktop\Telegram.exe 00001530
    (0)

  2. #2
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Have any changes happened to the device before the issue began? We would also like to recommend several other troubleshooting steps:

    1) Make sure that your hardware is not overheating and remove any overclocks you may have on your graphics card or processor. Please check that any fans or vents are clear of blocks.
    2) Disable any additional programs that could cause interference with the game itself including chat programs. Also, remove any custom configurations made using graphics driver-level programs
    3) Remove any mods or injectors from the game or system
    4) Turn off Fullscreen Optimizations. Find the executable file for the game (normally found in the install folder), right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', then click 'Apply'.
    5) Remove any unnecessary USB or audio devices (controllers, headphones, flash drives etc.)
    6) Update and reinstall the drivers for your graphics card
    7) Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything
    8) Install, FINAL FANTASY XIV, Steam, and Windows onto the same drive.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  3. #3
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)