Quote Originally Posted by WhiteArchmage View Post
Can a Canadian player confirm if Quebec has the same problems?
It's local laws regarding promotions and contests that exclude Quebec residents from many game contests and the like, not language. It could be the language issue for Mexico, though I don't know for certain.

Does the game license specifically exclude Mexico residents from even buying the game? Otherwise I can't think of why they would be excluded from any normal refund provisions.