friend from another region!

[WhiteArchmage]

Does the game license specifically exclude Mexico residents from even buying the game? Otherwise I can't think of why they would be excluded from any normal refund provisions.

It does not, when I was reading the ToS it specifically mentioned that you could only request a refund if you live in the United States or Canada, but there was no trouble purchasing any SE product with my Mexican PSN account (which, by law, HAS to have the Store in Spanish even if the prices are still in USD, and we get an extra tax for any online transactions... jooooy /s). Steam doesn't seem to have that problem so it MAY be that SE just doesn't want to get int the whole legal trouble of figuring out the fluctuating USD/MXN equivalences. Or some other legalese I'm not aware of.

It sucks, because I lived in a area where the promo was open to everyone else but because where I lived at the time, I couldn't participate lol.

Oof, it does... I see all those pretty promos and go "But, we're part of NA, too, we have a whole Free Trade Treaty about it..."