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  1. #1
    Player
    Rushifell's Avatar
    Join Date
    Nov 2020
    Posts
    5
    Character
    Arilyn Moonflower
    World
    Sargatanas
    Main Class
    Miner Lv 90

    Also having constant connection issues or odd lag.

    PC user
    I have had several instances where I have been booted then get lobby server errors, 9002 and a 9003 today. I also experience lag when interacting with items in the game such as retainers, mounting, and even gathering. I noted that in several instances when interacting with the summoning bell and gathering that i would go R0 for a period of time before it would react again. I get small delays in even interacting with things like the door to my own house and cactpot tickets. I am on wired connection over gigabit fiber 1000/1000. I ONLY have issues with FF and FF related websites (including this forum). I have opened ports in my firewall for FFXIV. I have seen another user posting a tracert following a similar route to the one I go over. This has only been since the most recent patch and today I have been kicked from the game three times in the last half hour.
    (0)

  2. #2
    Player
    Lafarion's Avatar
    Join Date
    Jun 2013
    Location
    Gridania
    Posts
    32
    Character
    Minty Monty
    World
    Tonberry
    Main Class
    Samurai Lv 80
    PC user as well, the past few weeks have been rough but this week takes the cake for how shitty things have gotten to the point that I can't even play for more then 30 seconds without getting disconnected. Frustrating AF.
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  3. #3
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Please try the following troubleshooting steps:

    - The game will use the Internet Explorer web browser to connect to the internet. Open Internet Explorer, then open the "Tools" setting, go to "Internet Options" and adjust the following settings:
    - Under the "General" tab, please delete ALL browser history.
    - Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
    - Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
    - Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
    - Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
    - Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
    - Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

    -Make sure your fire wall or antivirus program is not interfering with the game

    - Check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
    ▼TCP
    54992 through 54994,
    55006 through 55007,
    55021 through 55040

    -Try disabling background applications and do a clean boot by opening the task manager and selecting the “Start up” tab. Disable everything and then restart the PC.

    We would also recommend contacting your ISP and seeing if they are blocking SQUQARE ENIX websites.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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  4. #4
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)