Major launcher issues.

[Dynratygus]

Good afternoon and thank you for the reply.

Could you try the following trouble shooting:

The game will use the Internet Explorer web browser to connect to the internet. Open Internet Explorer, then open the "Tools" setting, go to "Internet Options" and adjust the following settings:
- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.

-Please make sure that "Cookies" and "JavaScript" are ENABLED on the PSN Browser. This can be done by going to the web browser on the PS4, press the options button, then go to settings. The options for Cookies and Javascript will most likely be checked, uncheck them and then recheck them.
-Reset your router by turning it off for a few minutes, then back on
- Make sure your anti-virus/firewall has the appropriate exceptions for Final Fantasy XIV (you can temporarily disable them while you try to connect as well).
-Make sure to use a wired Ethernet connection as opposed to wireless
- Check the following Port Ranges on your router/modem to ensure that they have been opened:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040
Your ISP can open these ports for you.

You might want to check if the following port ranges are open in your router. You can contact your ISP and request that they open them for you:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040


Thank you for visiting the Final Fantasy XIV Technical Support Forums

[SeigVirelius]

Yes I've been through the works and opened every port, this a generic solution that doesn't actually solve my problem.

My game also refuses to save the setting of being in borderless windowed mode and defaults back to windowed every time i open it