Major launcher issues.

[SeigVirelius]

Days later this is still happening, no moderator help asside from basic comments.

[Michizane]

Yeah, and it all started on after the Nov 10th update...

[Namuun]

I called up my ISP and they took a look at the ports. For some reason, the ports I need to play the game were closed. They had always been open. They reopened the ports and restarted my router and I restarted my PS4. I was able to get into the game. They also mentioned that my PS4 was connecting to some internet IP address they did not know. I am not anywhere near where I can possibly connect to another IP address either, so that part was a mystery to us both.

[SeigVirelius]

This is good information, that said for us its been back and forth.
I play on PC myself my wife plays on PS4. I have opened all the ports and as far as resetting the ps4 ISP I dont know how to do that, Are any of yall on ATT?

[Namuun]

I am also on ATT. They are the ones I called about not being able to get on the game.

[undeadlore]

Keep getting that ([30410] [30607] [20459] [10009] [10019]) client error myself now. That was after I got into the game and it couldn't load the data server and dumped me. Keep getting that error now.

[Moonjava]

I'm getting the same client error: [30410] [30607] [20459] [10009] [10019]. Earlier, I was able to log in briefly a few times but got booted after ~10 minutes.

[SeigVirelius]

One of the things you guys can try is if you're on PC, you can open task manager and kill SPECIFICALLY the ff14 process in the process tab, sometimes its been locking up and ive found thats the easiest way for me to start up again

[Gogoglovitch]

I've been having very similar problems with the Mac version launcher for the same period of time. Sometimes the launcher loads nothing, sometimes it loads the banners and News/Topics tabs but not the login section, sometimes the login section works but doesn't respond to hitting Enter or the Log In button (and sometimes that fixes itself with a few more tries), sometimes it hangs on 'Checking Final Fantasy XIV.' And then sometimes it works normally.

I've also been getting occasional disconnects while in the game, though it's hard to say if they're related -- the disconnects aren't common, but they've happened.

[Rhaervis]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

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