Results 1 to 5 of 5
  1. #1
    Player
    HollowSin's Avatar
    Join Date
    Feb 2019
    Posts
    4
    Character
    Delthea Stellara
    World
    Goblin
    Main Class
    Gladiator Lv 80

    Direct 11x Crash

    Hi! Just wondering if anyone else as of today has been experiencing any instances where the game (on the windows client) will crash due to the direct11 error code "11000002"

    Because this happened to me multiple times today when i would try to log on the game or would be in the game and move around for a few seconds and the game would proceed freeze then crash itself. I tried to check if my Direct11 client needed to be updated as-well as my graphics card driver, but everything seemed to be up to date.

    At this moment i know of two of my friends who have had the same issue as of this morning and was just wondering if anyone else was having issues? (I have uninstalled the game and am currently reinstalling the game to see if this corrects my issue)
    -Thanks!
    (0)

  2. #2
    Player
    FreeDrone's Avatar
    Join Date
    Oct 2014
    Posts
    15
    Character
    Suus Deses
    World
    Twintania
    Main Class
    Paladin Lv 80
    check your FPS & GPU Utilization

    dropping my FPS from 144 to 72 helped
    (1)

  3. #3
    Player
    Casti_EL's Avatar
    Join Date
    Nov 2020
    Location
    Gridania
    Posts
    193
    Character
    Casti Elensar
    World
    Gilgamesh
    Main Class
    Astrologian Lv 100
    I had similar issues a few weeks ago, Tried the usual: Driver Updates / Rollbacks, BIOS update, etc. Looks like the 2004 feature update in Windows 10 has been causing issues with some graphic drivers as well - I recently updated to 2009 and my crashing stopped (not sure if it's the same cause as yours but worth a look?)
    (0)
    Casti Elensar
    Gilgamesh (Aether)
    Validation <<ERROR>>

  4. #4
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'


    Thank you for visiting the Final Fantasy XIV Technical Support Forums
    (0)

  5. #5
    Moderator
    Join Date
    Jan 2020
    Posts
    1,594
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)